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Reviews

CS
Cc S.

10/31/2016

Provided by YP.com

RUN FAST!!! this is the worst place to live in Lubbock! They only care about $$money and keeping people hostage with a lease! Sometimes life happens, and people need to leave for health reasons, or to stay sane.... they DO NOT care - they told my Son the only way our of his lease is if he "DIES"!!!! or finds someone to take over his lease.....but who in the heck wants to live here.... NOBODY!!! This weekend his car was totaled while it sat in the parking lot - the police are always being called out there to break up parties... etc.... simply ridiculous!! DO NOT LIVE here.... Period!

KD
Kourtney D.

10/31/2014

Provided by YP.com

Mmm i haven't lived here at all and seeing these reviews and the apologies that the "Business Respnse" has to make for all of the mistakes, i don't think so.

RW
Rachel W.

08/20/2014

Provided by YP.com

If you like having random people barge into your apartment without knocking, then this is the place for you!



The Pros:



It's one of the cheapest student apartments around town.



There is a bus during the semester, but it does not stick to its schedule.



The Cons:



Creepy maintenance staff that will barge into your apartment without knocking or notice. If maintenance is in your apartment, make sure they only use their own tools. They used my towels and tools when working in my apartment one time. I also had one of them leave my door wide open for an entire day while I was at work.



Horrible staff. Yes, they are friendly, but they are incompetent idiots. They cannot help you with a problem that requires more than 5 brain cells. Also, keep a copy of your lease when you sign because they will never show you your lease when asked.



The gates do not close. Random strangers are all over the complex. They are at the pool, the volleyball court, the tennis court, the basketball court, the lounge area, and the workout room.



This place gets loud. The complex loves to throw loud parties, especially during finals week.



The part about the gates not working means that very creepy strangers will throw loud parties in the common areas.



The apartment itself isn't fancy or in the best condition but it works for the price you pay.

claimed iconBusiness Response08/28/2014

Rachel - We are sorry to hear about your experience at The Ranch. Please stop in the leasing office to talk to our Community Manager, Amy Bennett, so we can fix this problem. Thank you for sharing your concerns.

This listing has been claimed by a business representative.
S
shel0716

08/19/2013

Provided by YP.com

AWFUL, AWFUL, AWFUL ... the outside of the facility and the model home are beautiful. They lure the students in with parties and freebies. Moved my daughter into a supposedly "updated" apartment this weekend. It was filthy. We thought may they have just missed cleaning this apartment, which is understandable. But apparently they were all that way. I complained. They promised so send someone up to clean. He spent 3 minutes doing nothing. I complained again. Management promised to have maintenance meet them at the apartment to clean it. Never happened. My daughter has to use a bathtub that will not come clean and an open pipe from the ceiling. The floors were filthy. There was food underneath the couch cushions. The washer has no knobs and has to be turned on with a pair of pliers. The dishwasher does not shut properly. I understand you have to clean some when moving in an apartment that has been used by someone else and even small problems are expected, but this was unsanitary. I felt bad leaving my daughter there, but the lease was signed. I WOULD NOT recommend this complex to anyone else.

claimed iconBusiness Response08/29/2013

The Ranch would like to extend our apologies for the apartment not being in move in ready condition. We did experience problems with our contracted help this year during our 16 days that we have to get over 500 rooms ready and we were not able to produce our quality of apartment for some of our students. I believe we responded to the maintenance issues and those have been repaired. Please know we are here for the students to have a great experience at The Ranch. Please contact the office is you are having any issues and we will get on them asap.

This listing has been claimed by a business representative.
BF
Ben F.

04/14/2013

Provided by YP.com

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Services/Products
The Ranch offers clean, fun, affordable living with easy access to Texas Tech and just minutes from South Plain Mall in Lubbock! With 1, 2, 3 and 4 bedroom floorplans, we offer all the options and amenities for today's students! With a jam-packed social calendar and free transportation, you'll love coming home to The Ranch!
Neighborhood
Northridge
Category
Apartments
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