A-Ivie's Transmission

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Just wanted to say a-ivies has built numerous transmissions for me and not once have I ever had one problem out of any of them. The service is great and they knew about all of the latest updates for my transmission. Wanted to give special thanks to the secretary,can't remember her name, and especially Marty for the kindness and professionalism that they gave to me on my latest visit. Thanks again Brandon Lee Leatherwood

The service I received from this transmission shop was good at first I spoke with Johnny and he was very very polite i took my car to them so they could scan it and determined the problem. The next day i received a call from Mr ivie he was very rude and told me the clutch was blown and the transmission needed a full rebuild and that he wanted it off his property.

So i came and picked it up and took it home.were later i found 1 15amp fuse blown after replacing it the car works perfilcty i would not recommend this shop to anyone and i will personal never go back for any reason.

In Response to Seth's review

A-Ivie's stands by its impeccable reputation that has been built by the loyal customers over a 42 year relationship with Lubbock and the surrounding area.

Seth brought his vehicle in after having rebuilt his own transmission several times. He could not get it working properly. He had also wired up the lock up system with aftermarket parts so that the TCC would not apply unless you flicked a toggle switch. We explained to Seth that the transmission would not function properly the way he had it all rigged and his exact words were, “I don’t want you to touch anything but the transmission!" We explained to him again that the lock up system (TCC) was part of the transmission and it had to be right or we would not work on the vehicle. He replied, "Ok fix it but I know everything that is on that vehicle and I don’t want anything missing!" In our opinion Seth came into our shop with some preconceived notion and we would not have ever satisfied him. As usual, we did our best job to include;

Removing the transmission and the wiring Seth had for the TCC system.

Rebuilding the transmission completely and replacing the torque converter.

Reinstalling the transmission and properly installing the correct components for the TCC to work correctly (this is oversimplifying)

I will say that we probably should have cut the wires a little shorter but I can also tell you that the transmission and the lockup system worked perfectly. Those are the only systems we work on. The entire vehicle had been worked on by Seth and if he has problems with other parts of the vehicle it must come from his form of rigging the pickup the way he wants it.

As far as the job taking so long, when Seth rebuilt his own transmission he purchased an aftermarket input shaft that was incorrect for the year model of the transmission. The shaft did not have a lube hole for the lockup system. So, even with the toggle switch he rigged for the lock up system it still would not have worked properly. Seth did not tell us this when he bragged about rebuilding the unit and honestly we missed that shaft. We had to take the transmission back out and go over it with a fine tooth comb to be able to see why lock up was not working. When we caught the problem we changed the shaft and it started working correctly. We gave the shaft back to Seth and spoke to him about why it was wrong when he picked it up. He said he was going to get a refund from the folks he bought it from.

Now Seth has called us several times to complain that we changed his truck and that he was upset. We explained to him again that we only work on transmissions and nothing else. We also have told him several times about the lock up system being correct the way we repaired it and it was not correct the way he repaired it. We stand behind our work and say that if he has trouble with, even after moving to the North West United States that, our warranties are covered nationwide. So call us if the transmission starts working improperly and we will have a shop in your area to look at it. Although by your own review that transmission has not been giving you any problems what so ever and we are very happy about that.

Mr.Ivie is an amazing owner on how he runs his business they really helped me out. The guys did amazing amazing job and was done on the day they said it was gonna be. I will continue to go to them and tell everyone else to go there also.

Ive been going to a ivies my whole driving life whether it was transmission problems or getting in an accident and need repairs. They ALWAYS do a really good job. Their affordable and have experienced workers some that have worked for them for 20+ years. I recommend a ivies for anybody and everybody!

I had them build a transmission for me.... it took longer than quoted and they tried to charge me for more than the quote due to a problem they should have caught before re assembly in the first place. Due to a faulty part the transmission dint function properly. That part was not there fault but if it was done right the first time it would have been caught before it was assembled.



Now the transmission works great but when i recieved the truck back i Noticed there were wires cut and left hanging and it wasn't completely assembled. im missing parts and the truck is in worse condition (other than the trans itself) than it was when i brought it to them. Now that the time has passed and i have left Lubbock getting them to work with me or send me my missing parts has been impossible.



The trans technician i ended up working with to get the problem fixed was a great guy and he knew his stuff, but the buisness side of the company is sloppy and deceiving...



I hope i never have problem with there work again because i would hate to have to go back and have to work with them on a problem.

A-Love's is a great place to go for all your transmission needs. The people there are nice and treat you with respect. There prices are very affordable, and help you in every way. People there know how to get the job done the right way.

They rebuilt my transmission, it took less time than was thought. I highly recommend this shop. The employees were very handsom as well.