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Reviews

MD
Mary D.

10/19/2021

Provided by YP.com

Disappointed in customer service and the backing of their product. Overall would NOT purchase from them again. Excuses with issues. Charges everywhere for anything which needs to be addressed. No warranties supported without a FIGHT.

JR
Janie R.

01/19/2015

Provided by YP.com

Very snotty customer service. Said there was a $109. estimate fee because it was winter. Said it was free in the spring. I said when is the cutoff for spring. She said when the weather breaks and there is no snow. When I questioned her about this and said there was no snow now and weather was mild she got very condescending. Will call someone else.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue:
Wed:
Thu:
Fri:
Sat:
Extra Phones

Phone: 513-934-3400

Phone: 513-965-9900

Phone: 513-777-6969

MobilePhone: 513-248-9600

Brands
Avalon, Fireplace Xtrordinair, Lopi
Payment method
amex, check, discover, master card, visa, cash
Categories
Chimney Cleaning, Chimney Contractors, Fireplace Equipment, Fireplaces, Heating Stoves, Masonry Contractors, Masonry Contractors-Commercial & Industrial, Stoves-Wood, Coal, Pellet, Etc-Retail
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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