Thompson Realtors

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Thompson Realtors is terrible. On more than one occasion, they would claim that they never received my rent payment. I would even mail it in 2 weeks early every month. They would not allow the option of dropping it off at the actual apartment building office where I lived. I either had to mail it in, take time off of work to drive to their offices downtown, or get charged a fee to pay over the phone with a credit card. I finally figured out they do have an after hours drop box, but I was never told that until my last month living at Norbrook Arms Apartments. Whenever they claimed they did not get my payment, they would send a very rude letter saying that I would be evicted immediately with no exceptions if they did not get payment plus an almost $200 late fee. I had lived at Norbrook Arms for 2 years before they took over managing, and I was never late on payment or had any issues at all in regards to my rent, yet they still charged me that ridiculous late fee. Beware before you go through them!