Bob Montgomery Chevrolet Honda
5340 Dixie Hwy, Louisville, KY 40216
Reviews
02/07/2010
Provided by YP.comdeceit and lies are their methods
This dealership promised me in early December that they would be able to obtain the vehicle I wanted. I gave them a sizeable deposit and was very clear in my expectations. I told them multiple times I did not want any of the in stock models and they kept stalling me but all the while assuring me that they would be able to get the vehicle I wanted. By the last week of December they were so sorry that they could'nt get it but I should be content to take one of the selection off the lot. THEY ARE LIARS. I sincerely believe they never tried to get the vehicle and thought that I would agree to spend $30,000 on something I really did not want. I ended up finding a better deal and vehicle at a Mazda dealer but not before the January 1st deadline. Because of the lies and stalling I lost the sales tax deduction for 2009 and I had to pay several hundred dollars in taxes on my trade in vehicle because the title transferred after Jan 1. I contacted Honda Corporate Customer service to complain and they did not even seem to care. I am very glad I did not purchase a honda- how good would a warranty be from a dealer who does business with lies and tricks to say nothing of a manufacturer who condones such methods. I spent almost an hour on the phone filing a complaint with Honda corporate and I requested a follow up call or email and I never got a single response.
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun Closed - Extra Phones
Phone: 502-448-2802
TollFree: 800-429-0074
- Services/Products
- Auto Parts
- Brands
- Aveo, Camaro, Chevrolet, Colorado, Corvette, Equinox, HHR, Honda, Impala, Malibu, Silverado, Suburban, Tahoe, Traverse
- Payment method
- check, cash, all major credit cards
- Neighborhoods
- Pleasure Ridge Park, West Louisville
- Amenities
- GM Certified Used Vehicle,Pro Sho,Chevrolet Volt Sales And Service Dealer,Chevrolet Volt Service Only Dealer
- Other Link
- Other Email
- Categories
- Commercial Auto Body Repair, Auto Repair & Service, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers