We offer a variety of great spas and unique design settings where you can arrange to take a vacation without leaving your home. Contact us and we will help you to put together your own Spa Oasis. The one you have been dreaming about! Find Eden in your own backyard! Pacific Spas and Saunas brings you all the best Sundance spas to relax in. Find your perfect spa fit today, and unwind in a Sundance to experience nirvana.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

C
chae.kilb6135

03/30/2011

Provided by YP.com
Professional and Polite, Highly Recommended!!!

I purchased my spa at Pacific Spas & Sauna. They are very professional. Robin is always very professional and very polite, as well as all the people working there. I highly recommend this establishment.

R
rod524

07/04/2013

Provided by YP.com

We will call again to have you service our spa this year. Thank you!

N
new5572

07/01/2013

Provided by YP.com

I'm a very satisfied customer of Pacific Spas & Saunas. Everyone is very cordial and knowledgeable.

KE
Kalie E.

07/03/2014

Provided by YP.com

We have been so happy with our hot tub as well as the cleaning services. Thank you again for the wonderful services. We will definetly use you again.

WR
Walter R.

08/01/2013

Provided by YP.com

Thank you for your great service! He was very nice and helpful. I really appreciate the attention and service.

D
davidss320

06/19/2013

Provided by YP.com

Great experience all around. Robin & Reuben were great. Everything looks great and works perfectly, highly recommend!

AF
Avaasklsdf F.

09/19/2014

Provided by YP.com

The people are so friendly and super helpful. I bought my hot tub here (Sundance Certa), and both the shopping and installation experience were very pleasant. A husband and wife team owns the company. They seem to have a small staff that helps them. During the installation, Ruben the husband was present, and helped me pick a good spot for the tub. I didn't need to know anything really; they helped me figure out the best hot tub for the way I wanted to use it, without overselling me something too expensive. There are a lot of options that can get very confusing and I felt the choices I was guided to end up working very well for me. I've had my hot tub for over a year now, and it's working like a charm! Thing to note about Sundance hot tubs are you shouldn't slack too much on the chemical treatments. The filter needs to be kept pretty clean.

KY
Kasey Y.

09/11/2014

Provided by YP.com

Everything went great and I love my spa. The people are amazing here. Bottom Line - call Pacific Spa and save yourself a lot of trouble.

RD
Rileyd D.

08/28/2014

Provided by YP.com

We bought the most amazing spa for the outdoor space at our new house. I feel like I'm at a day spa when I use it. It helps melt away all of the stress that I have to deal with. Pacific was really helpful when it came to choosing which spa would be the best fit for us. Thank you so much!

AA
Agatha A.

08/19/2014

Provided by YP.com

This is a commendation for the great work your employees did, the sales person, the delivery gentlemen, the electrician, which you recommended. They all did perfect in helping us get our Spa and getting it installed. We are so happy with the good work which they did. The Spa is perfect for us and just what we needed for medical reasons as well as relaxation.

CS
Charles S.

08/11/2014

Provided by YP.com

"I would recommend this company for it's selection as well as really great sales staff and employees.

Very helpful and friendly and went smoothly"

TA
Tanya A.

07/23/2014

Provided by YP.com

I've been so pleased with their service, that we just bought our new spa from them - even though there are several spa stores here in the valley. The delivery crew dropped off and hooked up the new spa a couple weeks ago, and they hauled away the old klunker. Kudos to everyone at Pacific Spas.

AA
Anastasia A.

07/18/2014

Provided by YP.com

I'm so happy I found these guys. I've had trouble over the years finding good, qualified people to fix my spa. The folks in the service department know their stuff, and they are up front and honest about any pending charges.

EA
Elena A.

07/10/2014

Provided by YP.com

Thank you for your excellent service & excellent product! You took the time to satisfy my every question with your vast knowledge of all the different products that you offer. I especially appreciate the in kind comparisons of the different manufacturers,taking into account the needs & desires I had voiced. In the end, I ended up with the perfect spa delivered by Christmas, when the purchase was made only a few days before. The delivery, assembly and connection staff did a very professional installation and explained how everything on the spa works. Rick & the crew were very friendly & took care to have no damage done to the spa or my property or home. It has been three months since my purchase & I am still very satisfied with my purchase & with your company & the very friendly, helpful & knowledgeable staff. I will continue to patronize your business & refer my other friends to do the same.

MN
Madison N.

06/13/2014

Provided by YP.com

Really appreciate the personal attention & service! Thank you so much guys for the amazing customer service!

RE
Ronnie E.

06/05/2014

Provided by YP.com

The entire experience was outstanding. I thank you all for making my ordeal so incredibly simple. Your professionalism to your customers is exemplary!

CS
Charles S.

05/23/2014

Provided by YP.com

Pacific Spas & Saunas has been my "Go-To" for waxing treatments for the past 3 years. They do amazing work. Check it out and see why I'm still a returning customer. Forever a faithful customer.

MN
Madelyn N.

05/07/2014

Provided by YP.com

Great experience all around. We had heard about this company while we lived up north and felt comfortable going back to where we knew. Anyway, Robin was great and Reuben was great. I needed the old spa removed, some cement work, and some electrical work. They were able to handle everything smoothly and very efficiently. All workers and people working with them were superb. The spa looks good and works perfectly.

LA
Liza A.

04/29/2014

Provided by YP.com

Flawless service and products. I had a tough install at my home they had to lower the spa into my elevated deck. Rubin and his team showed up on time evaluated the situation never complained and got the spa dropped in on the first try. Even with the difficulty of the install they never asked for any additional funds. It was a used recertified spa that I bought from Robin. The spa has worked perfectly and I decided to use their weekly spa service. For the last six months they have never missed a week, cleaned the cover, checked the chemicals, filled with water absolutely perfect. Good luck finding a better company. When I get another spa this is where I will go back to.

JJ
Jacob J.

04/18/2014

Provided by YP.com

I called someone to see what was wrong they said I needed a pump that would cost $645. Then I called Greg at Pacific Spas and he sent someone over the next day who said the spa was working perfectly. WE NEVER NEEDED A PUMP. Did a quick fix and it was working perfectly. Honest people.

More Business Info

We have been serving the Los Angeles area with rejuvenating spa designs since 1977.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Brands
Caldera Spas, Finlandia Spas, Finnleo Sauna, Hot Spot Spas, Hot Spring Spas, Leisure Concepts, Limelight Spas, Sundance Spas
Payment method
mastercard, visa, amex, discover, check, cash
Location
Los Angeles, West Los Angeles, Mar Vista, Culver City, Beverly Hills, Santa Monica, Pacific Palisades, Malibu, Venice, Topanga Canyon, Marina Del Rey, Playa Del Rey, Westchester, El Segundo, Manhattan Beach, Redondo Beach, Hermosa Beach, Torrance, West Ho
Neighborhoods
West Los Angeles, Westside
Accreditation

BBB

Associations
BBB
Categories
Spas & Hot Tubs, Sauna Equipment & Supplies, Spas & Hot Tubs-Repair & Service, Swimming Pool Repair & Service
Other Information

Wheelchair Accessible: Yes

Parking: Lot, Free

Suggest an Edit