Hovson Tires & Automotive

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I began visiting Hovson's Tire and Auto Repair in March 2007. During my first visit very little repair work was performed despite the fact that I asked that they determine what was causing the check engine light to remain on.



From 3/2007-10/2008, they were never able to repair the check engine light which remains on to this day.



The tires which they first replaced in 5/2007, were replaced less than a year later and 2 of their tires were again replaced in Novmember 2008, though this time I visited GoodYear. One tire, installed on 5/02/07, disintegrated on 5/22/07. When I returned to the shop, the owner's son, Vic, informed me that the damage was not covered under the warranty though he also was unable to provide a written warranty for any of the tires.



An oil pan installed in 2007, has worn bolt threads.



A motor replaced to repair the electric passenger door window, is inoperative again.



From 1/2008 through 10/2008, Hovson’s could not find the cause why the interior of my automobile was permeated by the overwhelming smell of oil nor why my driveway was stained by oil. Though the engine was sent to another business to be cleaned and though they poured in new oil and changed the filter, the smell continued. Again, Vic stated they could not find the cause for the smell though both he and his father suggested I return on another day so that I could leave the car with them for an entire day in which they could perform a thorough inspection. The peculiar thing is that the car was left with them for an entire day and sometimes for as many as 2 to 3 3working days, yet they could not find the cause of the smell. later took the car to AAMCO in the city of Glendale and within 30 minutes, they located the problem. The spewing oil had covered my my engine with oil, causing corrosion to form on my battery terminals which Hovson's had once said had been caused by my failure to check my battery terminals. Huh?



In November, I filed a complaint with the Bureau of Automotive Repair. Earlier today (12/23/08), a representative of the bureau called and informed me that he spoke to Vic who said he was not responsible for the oil leak. He may not be responsible for causing the leak but he was responsible for repairing the leak, particularly since I paid for all such repairs. Vic did tell the state representative that his shop was not qualified to repair the check engine light, a fact he never disclosed to me in more than a year and a half in which I paid his shop to repair the problem.



I strongly urge people who are experiencing serious mechanical problems not to visi Hovson Tire and Auto Repair. They are a “hit and miss” repair service and will “nickel and dime” you. Also, DO NOT PURCHASE TIRES FROM HOVSON, they are poor quality, will not last, and are at best shoddy.