JP Auto Glass & Tires

Write a Review360-735-5914

This is a great place to have your car worked on.
I had my starter replaced, new breaks and tires. No complaints :)

I was originally quoted one price and told it would only be 1 hour to have my rear brakes and left front tire replaced. I then was told an hour into them working on my car that they were having difficulty because they didn't have the tool they needed for the job and needed to have a parts store bring them one I should have known better when they didn't even know how to get to my brakes and asked my bf and I if I knew how??. I spoke to the owner to make sure they wouldn't be charging me more than what they quoted me and he seemed very friendly and told me that they wouldn't because it was their responsibility to have the proper tools for the job and the person would be their anytime with the tool and it would be just 20 more mins and that the person bringing the tool was a parts store they order their parts from so they wouldn't be charging them a penny. I was told they were almost done about every half hour till they finally got done 3 hours later. When they finally got done the original guy who quoted me charged me almost $20 more and when I asked him why he told me it was because they had to pay to rent this "tool"....they should really get their lies together and communicate what lies they decide to tell their customers so they don't feel like they are being ripped off and a dishonest company. I will not be going back there. I was told the labor they decided to charge me was $140...If I would have known that I would have just stuck to the dealership that found the issues wrong with brakes who are professionals and that could have just had me right in and out. I also called midas when they first told me they were having issues with my car being so complicated and midas told me they would have only charged me $80 flat for the brakes and rotors to be installed on my vehicle. My advice would be to not come to this place for anything other than tires or windshield replacement because they don't seem to know what they are doing in the brake replacement department. I'm pretty worried about whether or not the job they did was quality or if i'm going to be having issues real soon with my brakes.