Ship Shape Marine Detailing

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Took my boat to be detailed 21ft Chris Craft. Was over two weeks late! I had asked to receive quote for work 3 times. When I received the email was the day it was Suppose to be ready? Console was not buffed? Told them to leave registration on " Gone" the Chris Craft emblems were also removed, " I can understand that they needed to be taken off to buff" I asked for them back and they said they threw them away!! Oh forgot the email had almost $1000.00 worth of extra charges was quoted $400.00 asked for a few extras so even thou I thought 100 over was ok but 200?? The email said trailer rental and all kind of garbage charges? I had already been charge for a trailer I rented!!! Remember this is only a 21 ft boat!