Dysart Dental

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My son is not a fan of going to the dentist at all. He use to go to a very large dental office (pediatric) and he would see someone new each time so he was never very comfortable. I was very happy with our decision to move dentists.

You always feel welcome and know you will have amazing service by there whole team. Same faces each time. My son had a cavity and also had a tooth pulled. Dr. Tracy walked him through every step this made him feel more secure. Also one thing to note is at the other pediatric dentist we went had given us a large bid for the work to be completed. I could not believe how much would be out of pocket ! Always recommend getting a second opinion and at Dysart Dental we ended up paying 1/4th of what was given previously. Thanks again DD, -Very Happy Patient and Will Return.

Dr. Tracy was really great and I believe she had my best interest at heart at my initial exam. When I came back on a different day for my cleaning (the Hygienist was great!), the office manager, Dina Garcia, was very rude and said I was 12 mins late when I was only 7 mins late and she was almost 'matter of fact' that they should have rescheduled me. Also, there was a miscommunication about me to arrive at 1:00 pm that day, in which somehow the wires got crossed. OK then, I will take the blame (as Dina said, "you were told."). My dental appt card said 1:30 pm (I still have it). Since that one time, the office manager has been consistently rude with me time after time, in which I have decided to find another dental office. As the saying goes, one bad apple spoils the bunch.

In 2010, I was moving out of town and thought I'd use my companies dental to replace my 20 year old silver filling that were cracked. I was quoted prices for the work and agreed to come back over a period of three weeks. During one of my visits I was told after the fact that I would need to pay extra for that visit because there was extra work that they hadn't anticipated. Well at that point what choice did I have but to pay. I then moved away and two month later I was sent a bill. When I called to find out why I was getting a bill since I'd already paid the agreed amount I was told it was for a miscalculation of what the insurance company would cover. So tell me do you think this is right?? Should I pay for a miscalcuation on the dental offices part. I paid THOUSANDS of dollars already!!! But I paid the bill, even though it rankled me that after receiving thousands of dollars from me and thousands of dollars from my insurance company I had to pay additional amounts in the office for "extra work" and now they had sent me a bill in another state for over a hundred dollars. At this point I was just glad that I wouldn't have to deal with some one that had done something so unclassy. But....the worst is yet to come. As I sat eating ice cream one night, I bit down on something chunky, my first thought was....a stray nut peice fell into this ice cream at the Ice cream factory!! But no, it was my filling. So less than 8 months after getting the filling it fell out of my mouth and I was able to spit out the gritty substance, this was July 13th. I called Dysart Dental the next day and I was pretty much accused of doing something to cause this filling to fall out, the office manager was condescending and obnoxious and Dr. Tracey Thomas (who did the majority of the work) never bothered to call me herself. I was lucky enough to be able to see a Practising Faculty Dentist at the University of Washington and get my filling fixed, after spending a couple of hundred dollars and was told that there was no adherence of the material to my tooth, he called it "bulk material failure", in other words I didn't do anything that made this filling fall out. The next day I flew out to my friends wedding. I let the office manager know what my cost was, send her the xray and bill via email, but I got an email back saying to have the dentist call them......I wrote back that they were welcome to call the dentist themselves but I know they never did and I never got a response or reimbursement. So bottom line, don't go there unless you want to have a dentist that isn't going to hold herself up to good standards, be accountable for her work or do the right thing for her customers. I also find it amusing that when I realized that I wasn't getting any satisfaction from dysart dental regarding the filling that fell out and realized they weren't going to attempt to rectify the situation I told them that I would just write a review about it, I was told to go ahead.

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LOVE Dysart Dental!

I was frustrated when my ins. co. would no longer cover a pediatric dentist for my 5 year old and my dentist doesn't see children. So after doing a little research I decided to give Dysart Dental a try and I couldn't be happier! Everyone from the front desk staff to the dentist asst's & hygienists were wonderful! Very friendly, professional and super patient with my son. And Dr. Stacy is amazing! I am so happy with them I am going to be a patient there and would definitely recommend them to anyone with children.