Robben Heating & Air Conditioning

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Robben Heating of Lincoln City, OR installed a furnace three years ago in the condo we recently purchased.



1. They did not get a permit for the furnace as required.



2. They did not follow Lennox installation instructions.



3. They violated several building codes, including letting



acidic condensate drip into the crawlspace next to the furnace



fresh-air intake.



The firebox in our three-year-old furnace is rusted and corroded and must be replaced. When we asked Robben to repair the unit, they would not accept responsibility for their poor installation. Because of our lack of confidence in Robben, we have purchased a new furnace from another vendor even though our furnace should have been good for many more years.

We live in another state and have full confidence in dealing with them over the phone to do work for our relative in Lincoln City. They have followed our requests and even told us about other problems about which we were not aware. Great folks.