Irene's Bakery

Write a Review214-458-6714

OPEN NOW - Closes at 6:30pm

awesome customer service
the owners are very sweet and professional
beautiful and delicious cakes, cupcakes made from scratch
I will highly recommend this place

If you like a fluffy, fresh tasting cake according to what you ordered DON'T come here. I ordered a $55 plain white birthday sheet cake for my mom's birthday and what I received was what tasted like pumpkin spice cake. Even the cake wasnt white, it was a yellow cake. The batter had either been overbeaten or the cake itself was just plain old. It was extremely dry, the top was hard, and it crumbled apart when you tried to put your fork through it. There was a miniscule layer of icing on the cake also. Seven people tried the cake, and no one could finish their (small) slices. My dad took 90% of the cake back to Irene's and he was told the most they could do is give us 20% off of our NEXT order, because they know well enough we would not come back to use the discount. My dad has been a small business owner in Old Town Lewisville for over 30 years, if anyone knows something about customer service, it's him. If we were given some appropriate form of refund I would not be writing this review, despite the terrible cake that no one could eat. Save your money and buy a cake from Market Street.