Smitherman's Hardware & Equipment

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CLOSED NOW - Opens at 8:00am

Extremely dishonest. We took my Husqvarna riding mower (in wonderful condition at the time) to have the transmission looked at a while ago. After nearly a month of no contact we called and were told the estimate. When we came to pay the quoted price a few days later, they "could not find" our mower and had a manager come talk to us about how it wasn't going to be worth it to pay for the repairs and recommended us look at their used mowers. We told them we would come back to pick ours up, but when we came (a week later) they claimed the mower's hood had been stolen and gave us $50, but refused to show us the videos from their security camera or explain why they left it outside for a week and kept saying they had no idea we were actually coming back for it. The mower is missing a hood, lights, multiple knobs, etc. It had clearly been used as a pull-a-part for other repairs but they continue to be dishonest and trip up on their stories. When I tried confronting the staff I was laughed at and patronized. I hate to bad mouth a small business like this, but I am appalled at their actions and attitudes.