Custom House General Construction

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I hired Mat Acar, to remodel my neo-angle shower. Two years later after the work was done, I took a shower like I normally do and went downstairs to the kitchen to make myself something to eat. I looked at the ceiling and noticed a bubble. When I poked at it the sheet rock was soft. I hired a plumber said the leak was coming from the shower in my bathroom. I showed Mat the report from my plumber and where my plumber cut into the sheet rock on the 1st floor of the kitchen ceiling to diagnose the problem. I offered to turn on the water in my shower to show him the leak down to the 1st floor but he didn't want me too. He blamed the leak on the slight space between the closed shower door and one of the side glass panels. I said if that was the case I would have water coming out of the shower and my bathroom floor would be flooded! He told me that I would have to pay him again to fix it and if I wanted to sue him to go ahead. He said in the state of PA the warranty is only good for 1 year. They said the reason for the leak is the liner didn't extend over the lip before you step into the shower. Allstate's claim adjuster, Dan Cosgrove, came out and said they will send out there plumber to investigate. Allstate's plumber, conducted a dye test to determine the source of the leak. Allstate paid for my claim and sued Custom House General Construction. Mat Acar did not show up at all. Nobody did representing Custom House General Construction. They now have a judgement against them for $4,327.10. Docket #: MJ-07207-CV-0000077-2015 filed in Bucks County, PA. Also, I filed a complaint with the state of PA. See pics and dates on yelp.com under Custom House General Construction, Levittown, PA.

Their brochure says "Where quality comes first." This is false advertising! Custom House doesn't stand behind there work at all. They are incompetent and do not care about the customer. They care about taking your money. DO NOT HIRE THEM TO DO WORK IN YOUR HOME. YOU WILL REGRET IT!

Great service, quality of work and price. Out of everyone I contacted to look at my deck mat was the most straightforward and honest about what needed to be repaired. They gave me the cheapest estimate and completed all the work we agreed apon plus a little more within a fair amount of time. He was very polite and professional and cleaned up daily. I would absolutely recommend Custom House to a friend and plan to use their services against in the future. Thanks again

I will definitely recommend Custom House

I hired Custom House to get my kitchen floor done and paint my home. I am very pleased with what Custom House done for me, also their services very affordable if compare to the other company’s. Mat- the contractor guy, was in and out my house always on time, never late, everyday he is cleaned his work-side before leaving which I liked so much. Overall they did an excellent job on painting my house and on finishing my floor... Laura.

This company is just perfect, i am very satisfy with their work.