Tim Dodge Firestone

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OPEN NOW - Closes at 7:00pm

My mothers car was towed to this Firestone after an accident I told Jeff I ONLY wanted an estimate I did NOT want him to do any work without authorization! Jeff said he couldn't give us an estimate, he wouldn't know how much it would cost without ordering the parts and he would let us know.. Huh?! That makes no sense why would you order parts if we don't even know if we are going to fix the car or not?! Anyway I figured he knew what he was doing since he is suppose to be a professional. He calls us back and gives us 3 options the first 2 options were ridiculously high to fix the car.. We decided not to fix the car since my mother is 71 years old and on a fixed income she really couldn't afford those outrageous prices he was quoting. When we informed Jeff that we would have a tow truck pick the car up he became enraged and said no one was taking the car from there he had already fixed the car and he was going to put the car inside so no one could get it... I told him NO one authorized you to fix the car we simply wanted an estimate why would you fix the car WITHOUT permission?! What part of ESTIMATE did you not understand?!!..This place is VERY shady!... They are very pricey and try to ripe you off!! BUYER BEWARE!!!