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Reviews

JW
Julie W.

10/09/2015

Provided by YPmobile

I'm very pleased with the service. I've been going to them for about a year now and have NEVER have any problems! There has been times when I had to call, last minute and they were just fine even offered to reschedule me, or wait if I needed. They have always been polite

K
katiebug

05/22/2012

Provided by YP.com
Horrible Customer Service!!! ...

Horrible Customer Service!!!

I had a lower leg service and then left town on vacation. There were strips of hair left on my legs and when I returned and called to get it corrected they said that since I was gone more than 5 days I would have to pay for it. I asked to speak to the Mgr to see how to get it corrected and Amy told me that the mgr was gone and she would submit a form and I would hear back in 24-48 hours. When I asked her to call someone else she said "I am not calling her unless the building is burning down and it isnt'. You can call corporate My Dear." When I asked for Corps phone # she told me I could email them, that they had no phone # and then hung up on me. I called back and they had Sara answer and said that they didn't know who I was talking to earlier. There are 3 people in the building and they dont' know who just hung up on me????. I went to the website and corporates phone # is there plain as day.



I am amazed an such disrespect and rudeness to a paying customer who just wanted what I paid for. I have had my legs waxed for years and understand that sometimes a strip gets missed but NEVER have been treated so terribly by the establishment that needed to correct the issue. DO NOT go there!

More Business Info

The Ultimate Wax Experience

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Services/Products
European Wax Center specializes in full body waxing and is truly "The Ultimate Wax Experience". Come experience our beautiful location and competitive prices for yourself! Top 10 Reasons To Wax With Us... - No Double Dipping - No Recycling Of Wax - Expensive Wax, Inexpensive Prices - Clean, Fresh, Sanitary Environment - Beautiful, Comfortable, Luxurious Facility - Programs Created To Help You Save - Products Designed to Help Your Skin - We Provide Services All Day, Everyday - Qualified, Experienced, Licensed Estheticians - Educated, Knowledgeable Staff Trained To Understand That Our Guests Are Our #1 PriorityEuropean Wax Center...The Ultimate Wax Experience
Payment method
debit, all major credit cards
Amenities
Hair removal, Eyebrow waxing, Bikini waxing, Facial waxing, Body waxing, Back waxing, Leg waxing, Waxing
Categories
Day Spas, Beauty Salons, Hair Removal
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