Jason Oyler - State Farm Insurance Agent

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CLOSED NOW - Opens at 9:00am

I had insurance through them for almost ten years (along with most of my family members). Money was getting tight so I needed to switch to a cheaper insurance company. I cancelled with Jason on December 10, 2014. I noted in my records the day and time of our conversation. He said he would take care of cancelling my auto insurance policy.



Months later I find that they have still been taking money out. Okay, 'no big deal,' I thought. I would just call them up and get the money refunded. Well, he said that he could only give me back money for the last 30 days! He also said that there was absolutely nothing he could do. Then he had the nerve to ask me, "Why didn't you notice that we were stealing from you sooner?" (not the exact words of course).



This is unacceptable service. If I had made a mistake like that I would have refunded the person with my own pocket if I had to, but I guess to each his own. They were okay for a long time but I would highly recommend going somewhere else after this problem.