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C
cyndi.mccalltorres

05/14/2014

Provided by YPmobile
There are no words

While the property itself is decent, management was awful and shameful. Particularly condescending Amy. I was lied to and reported to a collection agency for owing rent Acerno Villas claims I owed because I didn't provide a 30-day notice to them that my lease was ending. My lease ended, I did not renew, I was never on month to month. They sent eviction papers to me for not paying rent for the month after the lease was up. This was not a matter of misunderstanding or miscommunication. This is how they operate. Secondly, the tenants upstairs were drug users and sellers. The lease states such tenants will be evicted. I was lied to about this and had no choice but to live under drug pushers and users with a baby and fights because they were never evicted on grounds, according to Acerno, that the perpetrator was not the lease, his baby mama was. The man was taken to jail, and when released he came back to live at Acerno Villas. They knew all of this and did nothing. Meanwhile I, never late with rent and not running narcotics, remained a nervous wreck and, yes, scared to live there. What's a poor student to do? To summarize, they don't abide by the lease and follow some other rules regarding notices and drug activity on the property. I am in the process of seeking legal retribution. They have my money, damaged my credit, and knowingly allowed an unsafe living environment. Incredible. If you've got money for legal fees and think it'll be fun to take these people to court, you won't mind living here. Seriously. Otherwise it's an incredible hassle, not emotionally healthy, and a major headache.

K
kae2001

05/07/2012

Provided by YP.com
I wouldn't even give this plac...

I wouldn't even give this place a 1 star. We're at El Pueblo De Las Brisas. Between the fights that happen outside of our place, the children being hit by rocks, our fence being knocked down, car being keyed, lack of noise control, over population of roaches and spiders and inadequate management, I would NEVER stay here. My friend used to live here before they evicted her. She paid her rent on the 1st, and someone in the complex had stolen a check of hers and paid their rent with it as well, they cashed the 2nd check that was forged before cashing hers, which left her overdrawn, so when they tried to cash hers, the check bounced, she tried explaining what has happened and requested that they give her time to correct the problem...nope, evicted. Inconsiderate, Unreliable, Disrespectful, Rude, Filthy, Over Crowded, and probably whatever else you can toss in there.

J
jbweld42

02/27/2012

Provided by YP.com
Worst experience imaginable!!!...

Worst experience imaginable!!! Harmony Square Apts.



I have no idea where to begin, because absolutely nothing was pleasant about this place! From the day I moved in till right now, 6 months later, it has been non-stop construction! Conveniently enough they failed to mention a word of that when I was question them initially about the apartment. Every time I stop by the office they would say two more weeks, two more weeks. Mind you, this is not simple construction, this is jackhammers all day for weeks, foundation raising!!!, and to top it off having to live without water during the day for two whole months! Speaking of which it is off right now. I can not believe they are able to get away with this. Then when it comes to their own service, they too are less then pleasant. Packages must be picked up immediately or they get grouchy, rent check must be clearly labeled as to who you are, which apartment you live in, or they get grouchy, when you need something repaired and go in to tell them, which usually takes three reminders, GROUCHY! You would also be lucky to have them fix it within the next two weeks. As to what is broken, well let me see, upon moving in my fridge was not working, wasting fifty dollars in groceries, my stovetop did not work, the bathroom fan did not turn on resulting in steam everywhere, tub was clogged, and a whole circuit breaker was broken. Upon simply living, the air conditioning broke, in the dead heat of August taking two weeks before I even see a repairman, toilet broke, blah blah blah. As for the apartment itself, I am positive I could have built a better one. The new carpet is on top of the old one, the entire kitchen and living area is on one circuit resulting in no tv when the stove is on, no tv when microwave is on, no fan when microwave is on, etc. etc. Bath tub is not level which results in a sea of water on your floor each shower, hot/cold knobs switched in bathroom, half the outlets don't work, or are illogically run by a switch on the opposite side of the room. Also, the laundry ruins your clothes, I didn't bother past the first time not that I had a choice because whilst construction is ongoing, which is always, they are locked. Wow I am no where near done but I think you get the point, if you bothered to read this far, what is the matter with you, any apartment is better than this I assure you, do yourself a favor and pick something else.

M
mr.devil

02/12/2012

Provided by YP.com
I have my share of issues with...

I have my share of issues with my complex too believe me....but there is something that I do not think that people understand. I have an in-law who works for a different management company that has several properties. The management companies corporate offices are responsible for the finances of the properties on behalf of the owners. The staff that is at the properties (while they receive pay checks from the management company - because - do not forget - that the management co is handling the properties funds) are not really their employees..they are the employees of the property owners. If something is not getting done at your property it is because the staff is either not doing their jobs or the property owners are not funding the management company with enough to cover all that ails these properties...It is a vicious cycle....that I for one wish they would figure out.

W
wcleary

12/05/2009

Provided by YP.com
unethical mismanagement/employer

If you plan on working for this company plan on substandard pay with no opportunity for advancement and a never ending increase of workload. I was not paid for overtime on three different occasions instead told to take of early to equal the difference, which never was allowed. I worked here for six months and never received a performance review or pay increase. I watched as supervisors used property money to buy personal tools and massive quantities of supply's that where never used or returned to vendors for credit, Thus running the budget to the breaking point. They could not even finish the projects they had started. I feel for the investors and owners of the property's that this company manages. You would be wise not do business with this company period.

L
la-vegas2007

05/20/2009

Provided by YP.com
Terrible management company/ customer service

For the past several months, I have countless times tried to reach someone who can help me by calling the so called coorporate office but they are half as bad as the properties. There's no point in leaving voicemails because they never call you back no matter how many times you try. Or they are always UNAVAILABLE!!! I don't ever want to live on a Stout Management property nor ever have to deal with them. Just horrible customer service and why do they even have a fron desk person in the coorporate office if she doesn't even know ANY information what so ever...how ridiculous. Stout Management SUCKS!!! I would rate them -0 and that's that I'm being nice :P

V
vvom2008

08/21/2008

Provided by YP.com
Un-Professional

I have dealt with Stout Management in regard to many of the different properties they manage. They are very unprofessional and unorganized. It is impossible to get anyone to return a call and if you ever get anyone on the phone they are unable to help.

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 702-227-0424

Phone: 702-721-9783

Phone: 702-533-3370

Fax: 702-227-0424

Payment method
no credit cards
Neighborhoods
Mira Villas, Summerlin
AKA

Stout Property Management Company

New Vision Property Management

Stout Management Co

Stout Management

Stout Management Company

Category
Real Estate Management
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