Rocksprings Dental Group

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I’d like to take this time to acknowledge a WONDERFUL Dental office that I just visited for some serious work. I do not leave reviews often- only for the exceptionally Great experiences and the exceptionally Poor one. Well this one was definitely a Great experience, and NO I do not work for the Dental practice, I promise! To start with at my OLD dentist, I was diagnosed with 5 fillings that needed to be redone. After he filled the first two I noticed extreme to severe pain and aching on that side of my face. Well, he then said I needed a root canal and a crown which he had his newly trained receptionist leave a message with the quote of what it would be to have this work done…...OMG……I wanted to cry, as I did not have this kind of money, but I was in pain. So I looked up dental care online and came up with Rocksprings dental on the top of the list of whatever the search input was in google. I called them and first spoke with Brittney, whom was such a sweet and well informed front desk dental assistant. She made me feel right away that this dentist office was worth going to for a pricing check. I was told they would do free x-rays and let me know what their price would be after words. When I arrived at the office, I must say it was very clean, and had a plate of donuts for the patients which was in good taste. I was brought in by the dentist Dr. Jamie Toop to my room and wow was this place big and well designed. Dr. Toop was as nice as they come, as she sat me down in a dental chair for x-rays and handed me off to her assistant Paris for x-rays. She was just such a sweetheart and good at her job- very professional and thorough. As you can tell there is a theme going on here, SWEET and NICE, I felt very well taken care of. It was confirmed by the dentist that I did in fact needed to get the root canal and crown, so Brittney was brought in to go over pricing with me. It ended costing me over $850 less to do the procedure here, which was unbelievable!!! I asked when could we get started, and they set aside time that day, as they knew of the pain I was in. I was all for it. Everything went great of course as far as there being no pain, and the fact they were actually able to make a Crown for me after the root canal was real lucky on my part, as you sometimes have to wait for that part to be special ordered. I was there for a long part of the day as all of this procedure took place, as calm as could be. After everything was done I curiously asked when/if they could do the two other fillings, as they would obviously be cheaper to do here, and I was already here. So we just did everything yesterday, and believe me when I say the office was quite busy, so once again I felt quite lucky to get it all done in one shot. Today I called to ask if I could come in and get some little area of one of my teeth adjusted a bit (hard to tell when you are numb if there are any little problems), no problem, I came in and they spent all the time needed to make my tooth/teeth feel great! That was a big test for me/them, as I always wonder how a business will treat you after they have your money. The dentist and her assistant Desiree were so very nice, it was just amazing. I am from Los Angeles, so I am used to having a very large choice of doctors, but with that comes many good ones and many poor ones. This dentist office blows away the best of them that I went to in Los Angeles, and I am sure if everyone in Vegas went here just once it would no doubt be voted the best in Vegas. I have a very special eye for talent and for good customer service, call it a lucky gift. Dr. Toop and staff, thank you so much for making my pain go away. I was really concerned until you all did the great work to take away my pain. Keep up the GREAT work.



Sincerely,



Kenny P.

Id like to take this time to acknowledge a WONDERFUL Dental office that I just visited for some serious work. I do not leave reviews often- only for the exceptionally Great experiences and the exceptionally Poor one. Well this one was definitely a Great experience, and NO I do not work for the Dental practice, I promise! To start with at my OLD dentist, I was diagnosed with 5 fillings that needed to be redone. After he filled the first two I noticed extreme to severe pain and aching on that side of my face. Well, he then said I needed a root canal and a crown which he had his newly trained receptionist leave a message with the quote of what it would be to have this work done...OMGI wanted to cry, as I did not have this kind of money, but I was in pain. So I looked up dental care online and came up with Rocksprings dental on the top of the list of whatever the search input was in google. I called them and first spoke with Brittney, whom was such a sweet and well informed front

I dont know about everyone else but I get my teeth cleaned about once a year, So because I left my last dentist who charged me $150 for my cleaning I decided to go somewhere cheaper being as I was getting my braces on the next day..........WHAT A MISTAKE!!!



I get there and I have to wait 30 minutes after my schedualed appt, I finally get back to get my xrays done and then 30 minutes later I see the dr who tells me I have bone loss and that I need a lazer cleaning to get the plaque from under my gums.........WHAT?!?! I mean I understand the whole plaque part, im not the best flosser but apparently I was having "bone loss" due to this, so in the end she refused to do a normal cleaning and wanted to do a $1600 lazer cleaning on my teeth that needed me to be numb....and upon leaving I still had to pay the fee for exam,xrays and cleaning.



THE BEST PART... I call my ortho right away and I let the staff know what was going on...they had my dr check my xrays and guess what.....NO BONE LOSS!! and apparently no plaque under the gums either, he just said floss better.



As my husband always says "you get what you pay for."

I had a great experience with my dentist here. He was very personable and gentle. NO pain! The staff was very helpful and went above and beyond to help me when I needed them. I recommend them to anyone!