Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

MA
Misty A.

02/09/2021

Provided by YP.com

Love working with Freddy. Some times mistakes are made in the back but he always makes sure we are taken care of.

06/06/2015

Fast and Friendly

You won't be mistaken when ur vechile is taken here. I have 99 Ford with low miles and they took care of it quick and at a nice price.

04/07/2015

Service With Respect

I took my 98 Lexus to Master Automotive Centers on N. Rancho to have the Fuel Injectors Cleaned. From the moment of walking in to the time I left, I was made to feel welcomed. I did not get spoken down to or taken advantage of just because I was a female. Service was quick and very affordable and additional services were not pushed on me. A big thanks to Vic and Bill for great, reliable, honest service!! I will definitely bring my car again when work is needed.

04/03/2015

Great Service and Honest!

Thanks to Vic and Bill at Master Automotive on Rancho. They did an excellent job on my Toyota and did less...yes...less work than my dealer recommended. I trust their honesty. They were prompt and polite. Thanks guys!

03/30/2015

Fantastic Repair Shop

I brought my 2006 Toyota Rav4 to them for a second opinion because I failed a SMOG test. I was told by another shop that I needed almost $400 of emissions repairs to pass. I was totally pleased to find out that seal on my gas cap was cracked and was the only cause of my emissions problems. After passing the SMOG check and saving me hundreds of dollars, I decided to buy the shop lunch. It is good to know reputable repair shops still exist in the valley. Thanks again, you have a customer for life!

03/30/2015

A truly honest repair shop

I brought my 2006 Nissan Titan in for what I thought was a transmission issue. Their lead mechanic took my truck out on the road for a test drive and upon his return I was expecting to hear that I was going to need either a rebuild or a new transmission all together. To my surprise, I was told I didn't "need" anything done. They made a couple recommendations and never pushed any sales on me. The decision was completely mine to make. I ended up having them flush the fluids as it had been about 60,000 miles since I had it done last. They were fast, affordable and HONEST. Lifetime customer!! Thanks Master Automotive!

03/05/2015

Great Service and Fast

I was expecting to here I needed a new Transmission. They called and said it was electrical..... Saved me a thousand dollars or better?

S
suedegrrl8

01/12/2009

Provided by YP.com
THE WORST EXPERIENCE EVER!!!!!!

I took my car here because the dealership had a two week wait to have my car looked at and the engine light was on. I saw that Master Transmission was a AAA repair center so I felt comfortable taking my car here (especially since it was guaranteed). They misdiagnosed my problem saying I had to buy a new transmission which I did stupidly and it made it home only to have the same problem the next day with the engine light. I had to take it back to them repeatedly (between 4 and 5 times) for them to just do quick fixes instead of correct the real problem which they then said was electrical.



I felt that they were just doing patch jobs to honor the AAA service guarantee which lasts a year. They also told me that they would refund my rental car expenses since it was their fault that I had to keep coming in but then would never get back to me with the reimbursement. This was the worst experience ever. I actually had to trade in my car because I never knew when the engine light was going to come back on and it was stressing me out (6+ months of this).

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 702-456-0233

Services/Products
Batteries
Brands
Raybestos
Payment method
discover, visa, cash, check, debit, amex, mastercard
Other Email

Categories
Auto Repair & Service, Alternators & Generators-Automotive Repairing, Auto Engine Rebuilding, Auto Engines Installation & Exchange, Auto Oil & Lube, Auto Springs & Suspension, Auto Transmission, Auto Transmission Parts, Automobile Accessories, Automobile Air Conditioning Equipment-Service & Repair, Automobile Consultants, Automobile Diagnostic Service, Automobile Electric Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Emission Repair-Automobile & Truck, Emissions Inspection Stations, Engine Rebuilding & Exchange, Engines-Supplies, Equipment & Parts, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service, Tire Dealers, Towing, Truck Service & Repair, Used Car Dealers, Wheels
Suggest an Edit