Magic Wash Laundromat is a family owned business with excellent customer service. We are here for your needs.
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Reviews

01/26/2012

Rudest Most Unprofessional Luandromat In Town

The owner of this laundromat is very rude and unprofessional she will hang up on you and won't even talk to you. Don't even waste your time trying to bring your business here !!!

01/29/2011

10 dryers w/sm. loads, on high temp...$15 later...and, all of my clothes were STILL DAMP!!

Early friday morning, 2 out of 5 of us doing laundry @ Magic Wash had problems with machines . The woman standing in front of the 2 machines washing her clothes... watched & waited...the entire cycle, waiting for them to finish. Her machine went from 11 minutes left...to 6 min- utes left. Shorting her 5 minutes of time spent washing & rinsing &, cleaning her clothes. My problem was the dryers, not drying. I like my clothes dry. So, I use 2 dryers per 1 washer load. On this trip,10 dryers... and, $15 later...everything was still DAMP! The attendant offered no apolgy...just excuses like, "no one's ever comp-lained before" & "I was the only this has happened to". Ok fine, she only works there. But, the owner... lacked every thing from customer service to people skills to tact. It was short sighted of him to offer no apology or solution. Short sighted...I'd suggest cleaning lint traps more than twice a day, alot more. Clothes will dry faster & less of a fire hazard.

D
dinellwhittier

01/29/2011

Provided by YP.com
Jan. 2011: $15 spent on 10 dryers...and, all my clothes were still DAMP!!!

Provided by YP.com Posted by dinellwhittier on 01/29/2011

The reviews I read were all good...but, they're old. And, are no longer accurate. On the morning I was there, out of the 5 people there 2 of use had problems with the machines here. There was a women using 2 washers, waiting for them to finish...standing in front of them, watching them the entire cycle. She saw the washing time minutes drop from 11 minutes down to 6 minutes left. she was pissed they were cheating her of 5 minutes of washing time...leaving her clothes not as clean as they should've been. Sounds like rigging and ripping customers off!



My problem was with the dryers not drying my clothes completely. I like my things very dry so, I split my things into half loads per dryer. And, 10 dryers and, $15 later...finally, running out of money...i had to leave with ALL of my things still DAMP! And, the attendant could do nothing about it but, make excuses for it..."that it never happened before" and, "I was the only one to ever have this problem" and, the owner was an idiot and more than rude...both lacking any customer service or people skills. I have both skills as, I'm in customer service and sales.



I'd say they were short sighted...and, my suggestion to them would be to think!!! It's simple and easy...the dryer lint traps need to be cleaned several times during the day, between uses and often. If, they had been my clothes would have gotten completely dry.



To Magic Wash: thank you for nothing...except for wasting my money. DMW

More Business Info

Hours
Regular Hours
Mon - Sun:
Payment method
cash only
Categories
Commercial Laundries, Coin Operated Washers & Dryers, Laundromats
Other Information

Parking: Lot, Free

Bike Parking: Yes

Wheelchair Accessible: Yes

Wi-Fi: Free

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