07/03/2020Provided by YPmobile
Best plumbing you can have.
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01/15/2013Provided by YP.com
I would give less than 1 star if possible. Do not work with this company, they are criminals. I called them because they took over a company that installed my water heater so I was hoping they would have some sort of reputation.
It started with a busted pipe outside my house that my landscape person estimated for $150. I called Home Depot and they estimated $59 for parts. I didn't want to install myself, so I called my landscaper but he was busy that day so I went ahead and called Hawthorne plumbing hoping to find reasonable pricing.
After charging me a $69 show up fee the plumber estimated $500 for repairing the busted pipe. I asked him how much it would take him to repair and he said 1 hour. That's when it started going downhill. I don't mind paying the show up fee (which I did), but to estimate an absurd price is insane.
Like I said, do not work with this company if you don't want to get robbed.
05/15/2012Provided by YPmobile
Had a company come out and condemn my ac unit. Called Hawthorne for a second opinion and found they were able to save my ac. Within an hour they had my ac up and running again. Thanks Shane!
12/08/2011Provided by YP.com
quickest response time ever, professional/efficient/knowledgeable service person ever.
12/08/2011Provided by YP.com
Hawthorne Plumbing is the best! Although we were the last appointment of the day, our technician took the time to adequately explain what the problem with our water heater was. He was able to diagnose the problem immediately and had the necessary replacement parts with him to enable a
quick repair. When he was finished, he made sure to run our water inside the house to remove any
air pockets from the line. His work area was clean when he left. I would definitely recommend this
company to my friends and would not hesitate to use them again myself.
12/08/2011Provided by YP.com
They were quick to set up an appointment to satisfy my needs, and the worker that took care of me was so pleasant that one of my cats actually jumped into his lap at one point. I would definitely recommend this company to anyone looking for a good plumbing, heating & cooling company. Well done Hawthorne!
10/24/2011Provided by YP.com
This is the first repair/service type company I've ever dealt with that added their "diagnostic" fee on top of the cost of the repair instead of applying the cost towards the repair like everyone else does. Also, I was charged over $300 for the exact same service that another company charged $195 to do. A difference of 5 to 10% is expecteted between different businesses especially in a tough economy but charging over 30% more than another competitor when the customer is in dire straights and needs help right now is dishonest and pathetic. I hope others will read this review and stay away from Hawthorne, or at the very least don't call them when they have an emergency.
10/12/2011Provided by YP.com
PRICE GOUGERS.....Our insurance company sent them to our house on Saturday when our hot water heater tank broke, which was still under warranty. However, they could not get a replacement tank until Monday. When asked how much they would charge us to install another tank that same day, the plumber said $1800!! I called another plumbing company that installed the exact same tank the Hawthorne plumber would have installed for less than $900. I called Hawthorne's general manager to complain. He promised he would check into it and call me back by noon the next day. He never called...STAY AWAY FROM HAWTHORNE. They are deceitful, self-serving...
08/27/2011Provided by YP.com
This was some of the worst customer service i have ever recieved from a phone rep. Of course your already in a bad mood when calling because something you use on a daily basis went bad and you need service but to call and recieve such bad customer service makes things that much worse. To be told one thing and 2 days later thats when they show up and you call because you were told they would be out the day before and you call back and the phone rep makes unprofessional remakes to you does not say alot about the company. If you want horrible customer service this is the place to contact. The one thing i will say thanks to the tech he was very nice and professional and fixed the problem and at the end of the day thats what i needed but due to the phone rep i will never want to use Hawthorne again!
08/13/2011Provided by YP.com
Crooks! I was out of town last week when my AC was making noises, as told by my live in parents. They called Hawthorne, and were told my squirrel cage needed replacing. about $560,
I then called, while out of town, another company for a second opinion.
Turns out just a bolt had come undone from the said squirrel cage and slightly damaged the shaft. The guy said Hawthorne was too lazy to take the unit apart, and just wanted to do a replace. Meanwhile my senior parents stayed in the house with no air for a day and night. cause the Hawthorne guy shut off the unit as "not to burn out the motor"
This other company took care of everything for $210.
06/18/2010Provided by YP.com
From the first plumber, Darrain, to the lead plumber, Jeff, to the supervisor Vinny and over into the office with Dena and Sandy, Hawthorne plumbing has been all about Customer Service.
They persevered through my leaky downstairs bathroom until they found the source of the leak. They were Johnny on the spot, returned calls promptly and were always available to me, the homeowner. Thorough and professional at all times.
Thanks again to all at Hawthorne Plumbing, I give you 5 stars!
05/17/2010Provided by YP.com
plumber arrived on time, was very honest and explained what I needed done thoroughly. Never felt like I was being pushed or scammed into more money. Work was done clean and quickly. Recommended to everyone!
05/13/2010Provided by YP.com
I had a leak behind my toilet. I called my warranty company and Hawthorne Plumbing came to my home. When the technician came out he was very thorough in repairing my plumbing. The technician arrived when they said he would and did the repair. I really enjoyed having such a nice and professional plumber to do my repairs.
05/12/2010Provided by YP.com
My experience with Hawthorne Plumbing has always been positive. The plumbers are friendly, experienced and actually go the extra mile to help you with your needs. One of the plumbers actually offered to test my water in my osmosis filter and refrigerator, and make sure my water softener was producing the correct water! The work he did was professional, and thorough, and he didn't try to do a quick fix. He was timely, pleasant and courteous. I recommend Hawthorne Plumbing. I've had not so good experiences with other plumbers, but in Vegas I will only use this company.
05/10/2010Provided by YP.com
I was referred to Hawthorne through my insurnace provider.
They called me within an hour to schedule a same day appointment.
The gentlemen that showed up followed my instructions I left him to not knock or ring the doorbell and enter through the back entrance.
I have a 1yr old light sleeper.
The work needed was very minimal and he was there for a short period of time.
I've been living in vegas for over 10 years and I have to say its not easy to find a company that actually performs the way they all should.
If you are looking for a reputable company, you should consider Hawthorne.
05/09/2010Provided by YP.com
I placed a call with my warranty company & no sooner in doing so I had a call from Hawthorne Pluming to schedule me. I was so impressed with their prompt service. They scheduled me immediately & had a technician to my home within the hour. The tech was very professional, knowledgeable & friendly. He took his time to explain everything to me in detail & even looked at other issues I had that werent covered by my warranty company & gave me a free estimate that was more than reasonable. After the technician left I received a follow up call from the office to see how my service was. This company truely cares about their customers & the service they are providing. You cant beat that. I will use Hawthorne Plumbing for all my plumbing & Hvac needs in the future & recommend them to everyone that wants A+ service.
05/09/2010Provided by YP.com
My water heater started leaking & I called Hawthrone Plumbing & the staff booked my call & had a technicican to me within the hour. I was so pleased with their priority service to my despair & the technician did a remarkable job & had me up & running within 2hrs of arrival. In the past dealing with other compaines for smaller needs I waited all day for service & once was even put off for weeks waitning on parts. I will only use Hawthorne Plumbing from now on & recommend them to all. This company takes care of you like you are family & I like that.
05/07/2010Provided by YP.com
Hawthorne came out to fix my water heater when it started leaking late at night. The tech replaced it the same night, was very knowledgeable, & clean. They had great service!
05/06/2010Provided by YP.com
had a what they call a slab leak under my home. Hawthorne Plumbing came out in a timely manner and diagnoised the problem. Technician gave suggestions on how the leak could be repaired. They came out the next day and ran a new water line. The technician was very good and did the work professionally. I will use Hawthorne Plumbing in the future for all my repairs.
More Business Info
- BBB Rating
- Regular Hours
Mon - Sun:
- Extra Phones
- At Hawthorne Plumbing, Heating & Cooling, we are dedicated to customer satisfaction. We believe in performing quality work at the most cost effective price. We specialize in installation, maintenance, and repair service for all of your plumbing & HVAC needs Air Conditioning & Heating: * No Heat * No Cool Air * Other AC Plumbing: * Gas piping * Medical gas * Compressed Air * Drain Cleaning * Hydro-Jetting * Backflow testing and certification * Water softeners and filtration systems * Clogged Sewer/Drain * Faucet/Fixture * Toilet * Disposer * Broken Pipe * Water Heaters * Re-piping Commercial & Industrial: * Plumbing * Air Conditioning & Heating Bioclean: * Bioclean is a new safe and effective way to remove drain blockage. It is designed to attack organic waste such as grease, hair, food particles, paper, cotton, and sewage. Ask a technician about bio-clean to keep your drains clog-free long in to the future after a service call
- * Trane * Bryant * Goodman * Lennox * Payne * LG * Carrier * Amana * Kohler * Moen, water
- Payment method
- all major credit cards, financing available, check
- Convenient to the Las Vegas Metro Area
- 24/7 Service that is guaranteed!
Green Plumbers, Plumbing Heating Cooling Contractors, Mechanical Service Contractors Association, Success Group International, Las Vegas Chamber of Commerce and the Better Business Bureau. The company also received the Specialty Contractor Award in 2008 and the AHS Top Contractor Award in 2010.
- Hawthorne Plunbing, Heating and Cooling most recently received a 2008 Specialty Contractor Award and the 2010 AHS Contractor Award for its exceptional customer care and employee model.Â
- Boiler Repair & Cleaning, Backflow Prevention Devices & Services, Bath Equipment & Supplies, Bathtubs & Sinks-Repair & Refinish, Boilers Equipment, Parts & Supplies, Building Construction Consultants, Building Contractors, Building Contractors-Commercial & Industrial, Chemicals, Chlorinators, Construction Consultants, Duct & Duct Fittings, Furnaces Parts & Supplies, Gas Equipment-Service & Repair, Gas Lines-Installation & Repairing, Geothermal Heating & Cooling Contractors, Heating Equipment & Systems, Home Repair & Maintenance, Mechanical Contractors, Pipe, Piping Contractors, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants, Refrigerating Equipment-Commercial & Industrial-Servicing, Sandblasting, Septic Tanks & Systems, Sewer Cleaners & Repairers, Sewer Contractors, Ventilating Contractors, Water Consultants, Water Coolers, Fountains & Filters, Water Dealers
- Other Information
Services: Geothermal Heating & Cooling, Duct Systems, Install Ceiling Fans, Install Thermostats, Panel Upgrades, Repair Thermostats, Landscape Lighting, Electrical Designers, Electrical Wiring, Furnace Repair, Sandblasting, Water Purification System Repair, Water Purification System Installation, Drain Cleaning, Septic Tanks, Leak Detection, Sewer Main Clearing, Repair Solar Water Heaters, Water Main Repair, Sewer Main Repair, Install Solar Water Heaters, Install Water Heater, Computer Room Equipment Installation, Lighting Maintenance