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Reviews

KP
Kelly P.

12/22/2014

Provided by YPmobile

Untrue statement. Love this store and it's employees.

CN
Cameron N.

12/21/2014

Provided by YPmobile
Terrible service from thieves!

These people are dishonest, rude, and most of all potential identity thieves. I will never go here again, and neither should you. I can promise you that none of my friends or family will ever go here again. I'm personally offended by going there and the things that the manager said there bordered on slander.



I went in there late tonight, 12/20/2014, a little bit before midnight. At first I was incredibly impressed by the cleanliness and drink station offered. I went ahead and got myself a slushy, a bag of chips, and a sandwich for dinner. Then I went to the cashier, Anna Z, who, as expected asked for my I.D. for my credit card. I take no issue with this, but I certainly have a problem with what she did afterwards. She took down my license number! When I told her that was inappropriate and I felt extremely uncomfortable with her taking my license number down she shrugged and said it was corporate policy. I told her that is extremely inappropriate and I want her to remove my licence number from both her little notepad and the receipt. I also told her that she should tell her direct managers and have it passed up the chain that, because of their corporate policy, I would not be returning. She, of course refused to remove the information. I then left, extremely distressed.



I was so bothered by this that I turned my car around a couple miles down the road to go back. At this point I walked back in the store and could not even believe what I heard. The manager, Chris (would not provide his last name), was telling the cashier, "He punched you in the face" in a matter of fact tone. To which I asked if they were taking about me. Anna looked at me and told her that I made her cry and was very mean to her. I asked how she felt that I was that mean to her that she cried and she didn't respond and just gave me an angry look. I asked them to take my last four digits of my license number off of the receipt and they said, "No. It's corporate policy." Of course, with little recourse, I took their manager's information, Tammy, and left an angry and exasperated voicemail. I also recorded Chris telling me one more time that he would not remove my license number from the receipt.



I don't know about any of you, but I'm concerned about my identity, especially with all of the hacks - Home Depot, Target, Sony... - and the complete and utter disregard by corporations for their customers' security and personal welfare. There is no reason that they should be taking a critical piece of information like my driver's license number that can be used to run credit and steal my identity. This, in addition to the personal insult and slander that the employees were coming up with, is disturbing and I'm not even sure of my recourse. I'm awaiting a call from the manager Tammy and will update this as appropriate. For now, I'm worried about my identity, feel violated that the information was taken without permission, and am embarrassed after having been falsely accused of physically attacking another individual.

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 702-589-4588

Payment method
all major credit cards
Location
Fills #$ is at the corner of Blue Diamond and Valley View. In the Target shopping center next to In-N-Out Burger. Just west of the I-15 and across from the Silverton.
Neighborhood
Enterprise
Categories
Convenience Stores, Car Wash, Gas Stations
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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