Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

S
suuge1

11/05/2008

Provided by YP.com
HORRIFYING EXPERIENCE!!!!!

I JUST WANT TO SAY THAT OUR FRIENDS, FAMILY MEMBERS AND CO-WORKERS WILL NOT BEING GOING TO THIS FANTASTIC SAM'S. THE EXPERIENCE MY FATHER WENT THROUGH, MIND YOU, HE IS 70 YEARS OLD AND JUST WANTED A REGULAR BUZZ CUT. THE HAIR STYLIST DID A HORRIBLE JOB AND WHEN MY FATHER ASKED HER TO FIX IT, SHE SAID THEIR WAS NOTHING WRONG WITH THE HAIRCUT AND WALKED AWAY. WHAT KIND OF CUSTOMER SERVICE IS THIS!! TREATING CUSTOMERS LIKE THEY HAVE NO SAY IN THEIR OWN HAIRCUT AND ALSO FOR FANTASTIC SAM'S TO HIRE SOMEONE LIKE THAT. NOT ONCE DID SHE TREAT MY FATHER WITH DIGNITY, SENSITIVITY OR JUST A CUSTOMER. HOPEFULLY IN THE FUTURE, YOU WILL BE ABLE TO HIRE PEOPLE THAT HAVE UNDERSTANDING AND KNOW HOW TO CUT HAIR. FOR NOW, OUR BUSINESS WILL BE GOING ELSEWHERE.

claimed iconBusiness Response07/30/2011

I appologize for the way that you and your family were treated. We strive to offer the best quality service and best customer service at our salon, unfortunately not everyone of our employees has our vision. We try to monitor our stylists and continually replace the ones that are not up to par. Again i appologize for your experience in our salon.

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Sun:
Payment method
all major credit cards, mastercard, amex, discover, visa
Neighborhood
Summerlin
Categories
Hair Stylists, Barbers, Hair Supplies & Accessories
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Below Average

Good for Kids: Yes

Suggest an Edit