Doctors of Technology Mobile Computer Repair

Write a Review702-277-0000

CLOSED NOW - Opens at 10:00am

Great prices, Great Staff, will definitely be back!

Great Jobs, Great staff, Will definitely be coming back. I would recommend you guys to everyone!

I took my laptop to Doctor's of Technology's store on Rainbow, where I met Phil. I told him about my problem and then asked about price. He stated their flat rate but then started talking about how my problem is usually very easy to fix and so it would be a lower price. This was all promised with a 24 to 48 call from the tech with an estimate.



Three days later, I am calling the store and ended up with a promise that the tech will call me back shortly. And the tech did. Then he starts reading his copy of the work order. That is when I found out that Phil INVOICED ME THE HIGHER PRICE. I did not see it on the work order I had signed and Phil did not even mention it. Imagine my dismay when I got the final price.



Using the time frame that the store had given me, I was expecting my laptop repaired within four days. However, I was disappointed again when the tech said that he would start working on my laptop right away, three days later. Credit must be given to the tech who completed the repair in 24 hours, albeit reluctantly.



When I finally was able to rearrange my schedule to pick my laptop back up, I told that gentleman how NOTHING I was told would happen, had happened. That guy just said, "Oh, it was Phil. I don't know what Phil said. He's off today."



Just great.



Well, I have a friend who was looking to get some computer repairs done and after my experience here, I told her to try some place else.