Credit One Bank

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STAFF WHO CAN NOT THINK OUTSIDE THE BOX. THEY DO ZERO TO HELP RETAIN A LONG TIME CUSTOMER. JUST READ REVIEWS..NOT ONE GOOD. MANY HAVE BEEN SCAMMED BY THE "BANK" WHICH IT CLEARLY IS NOT.

Reviews are bad but I can say I have not had any problems with them. Customer service was great when I had an online access issue. Communication is consistent - alerts all signed up for and I regularly receive emails and texts as I requested. Would recommend.

Stay away from this bank!
The customer service is AWFUL!
The representative gave her name as Vin
She said she was in the Phillipines.
Exchanging highly important info.
She would not give me any physical address for the bank; only PO Box #
Their website is useless .
I begged to cancel my credit card and paid the $42.38 I owed just to get away from this outfit.
Good riddance PK

I've had Credit One for 2 years, I love this card. I had never owned a credit card before and I was looking to rebuild my credit. They started me out with a $300 credit limit and I'm now at $800. I would recommend this company to anyone who is looking to build credit or rebuild their credit. I have given recommendations to several people already and they are happy as well.

I only have a great comment to give about this bank. When my credit was at its lowest, they gave me an opportunity to rebuild it by issuing me a credit card, same for my wife.
The terms are a bit high but at least they didn't saddle me with several different charges like some othere credit cards that aim to help people rebuild credit charge.
I am very thankful and appreciative for the opportunity and help they gave me when I needed it most.
To me personally, that is priceless.
I understand some of you are not happy with this bank for different reasons , but my story is different from yours, and I could never in good conscience express anything negative about this bank.

I never get statement in the mail but they call to harass me about paying them and they want me to give them my checking account numbers but I refuse
This is the worst credit card company so my advise is don't apply ever with them because there a scam

Credit One Credit card service SUCKS,
can't understand there POOR english, talk too fast, and can't help you 99% of the time. Only interested in selling you a new service. Willing to increase my credit limit $150.00 for a fee of $24.95 that's a way to defraud you. I have 2 Credit Card Companies that raised my credit by 500.00 without my asking and NO FEE to do so, I suggest if you have a Capital One credit card, pay it off and cut up their card and send in back CERTIFIED MAIL a long with your letter to close your account,
You'll feel relived to get rid of them

This company is the worst company in the world my credit card was stolen I have called them a million and one times there doing nothing about it but yet they're calling me every month looking for money for my bill I am calling the Better Business Bureau I am calling the banks division on these people I am calling everybody on these people one way or another I will get resolution they suck