Caribbean Day Spa

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CLOSED NOW - Opens at 10:00am

I went there as a 1st time customer and was so unhappy with the experience I am writing a review as a buyer beware. First off I went because they has a special on their website for 1st time customers, for a 50 minute massage. First I went in, the lady didn't introduce herself, there was no where to set my things. I had to ask where to put my clothes and she then scooted over some of the junk on the counter for me to have a spot for my clothes. I was not once asked if there was any areas I wanted her to focus on, nor did she ever ask if the pressure was ok. During the massage it felt very rushed and not relaxing at all. The music was up horribly loud and not the soothing mood music I am used to for a massage. The sheets on the table were damp (I really hope they just didnt get dried in the dryer long enough) there was no face/head rest I was given a pillow which then made my neck stiffer than it was to start. The arms and neck weren't massaged at all (happens to be the 2 areas I wanted focused on) Then the kicker, the ladie's cell phone rang over 6 different times throught the massage (nope not on silent, full annoying ring). When I went to check out the receptionist continued chatting with the other people working there for a few minutes before coming to ring me up, without saying a word or acknowledging me. Rang up at full price, when I asked about the 1st time customer discount the receptionist had to go get someone to help her cause she didnt know what I was talking about. Then when I was given my receipt they had actually double charged me at full price. (They did a credit for half of it) When I got out to my car and looked at the time, I saw the whole experience lasted a total of 40 minutes from when I got out of my car...In my opinion this was the worst experience and this was a big splurge for me to treat myself too, so its pretty dissapointing!!!

IT WAS MY VERY FIRST TIME I'VE EVER HAD A WRAP,FACIAL AND A MASSAGE DONE BY A PROFESSIONAL,AND IT WAS THE BEST EXPERIENCE I'VE HAD. I MUST SAY THE WHOLE ENTIRE TIME I HAD A SMILE ON MY FACE AND HAD A SMILE THE WHOLE WAY HOME. ITS SUCH A RELAXING ENVIRONMENT AND STRESS FREE. THEY HAVE A WONDERFUL STAFF THET IS VERY FRIENDLY AND SWEET. THE MOMENT YOU WALK IN THEY MAKE YOU FEEL AT HOME. THANK YOU SUSAN FOR EVERYTHING YOU ARE A VERY NICE LADY AND VERY GOOD AT YOUR PROFESSION. I WILL BE BACK THANX A BUNCH .. AMBER