Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

06/25/2014

Skip the Pretense

I have been to Brannon Hair in two locations for over 5 years and last week will be the last time I visit. Brannon complained constantly about how thick and long my hair was, stopped in the middle of the cut went outside and smoked a cigarette, then returned with hands that reeked of cigarettes, while using my cellphone he asked if I was a "Phone Whore", he spent the first 30 minutes of my cut not really listening to my requests but looking at the cell phone photos of the prior client's children and discussing them with her. I flew across the U.S. from the east coast each time for my cut and was very committed to only letting Brannon do my cuts. On the last two visits I did not receive the style I requested and asked the following day to have the ends blended. Both times I was told no. Today I tried speaking with him and was told "I don't have time for this, don't tell me how to cut hair, and I was sick this weekend." He yelled at me interrupted me and then promptly hung up on me. Brannon has changed and is no longer a great stylist because he is to full of himself. He has never shampooed my hair or blown it out. I come in freshly shampooed and still pay $100 plus a generous gratuity and didn't mind this when he actually respected my requests with regard to my cut.What makes matters worse is I went in on my birthday, and he had posted "Don't forget if you come in on your birthday you get a free cut." When I mentioned this to him he made an insult in front of his next client saying " which birthday? " I discussed the fact that is was that day during my cut. So he says "I'll give 'ya a discount, just give me $75." After I posted on his Facebook comment about him forgetting the free cut for me, he blocked me /shut down his page (so he said). This was for a cut that he complained throughout, even into the next client saying "my arms hurt from working on you" while looking at me and styling someone I never met. I normally paid him $100 and tipped %25. Seriously, save yourself from the pretense, and lack of professionalism. I own a spa and would never treat any of my clients with such disdain and lack of concern. It's sad but true, I went to him since 2009 and today his reaction to me communicating hurt feelings humiliation and dissatisfaction was "you can go to someone else"..............I believe when you stop caring enough to look at a photo for a style or listen to your clients requests, it's time to shut your door. He is consumed with a new business venture which I am sure is his priority. I sent many friends to him, no more. check out reviews in the Vegas area there are many talented and professional stylist who will be respectful.

More Business Info

Hours
Do you know the hours for this business?
Category
Beauty Salons
Suggest an Edit