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Reviews

10/10/2014

"Good enough" attitude

i suggest you consider another shop with competent folks who will complete the job with American Pride and not a lazy "screw it" incomplete job. I had my TJ rear rebuilt. They said the "whine" would go away in time. Here i am in Texas needing to buy a drum-to-drum assembly. Rich B.

04/25/2014

Honest and Fair

after being ripped off at Firestone on S. Rainbow and having a Good Year and Tire Works centers tell me a bunch of lies, I was directed by an reputable business owner of Wally's Honda to Back Country. Firestone had put in a new head gasket and never replaced my sparkplugs. They told me my oil was leaking into my manifold and needed to be replaced. Back Country discovered I was just using the wrong viscosity of oil and that's why I was burning through oil. No leaks. I had a seat that was broken for 16 years and their mechanic Frank fixed it by using his ingenuity. Perfect!They spent about four hours and only charged me for one. The mechanic even gave me some tips to save money. I did not feel they were out to get my money at all. Unlike Firestone where every time I turned around was adding to my bill and they broke things too. Buyer beware of Firestone on S. Rainbow! I found the folks at Back Country respectful and they seem to be very honest. I plan to go back and hope that they turn out to be all they seem to be as the relationship continues. For now I recommend them.

03/25/2014

Thank God I didn't listen to the "bad" reviews...this place is great

I took my Jeep to Jake and he and his people treated me with respect and were way cheaper than others in town. I love my Jeep and won't trust it to anyone else now. Thx Jake and BackCountry!

05/13/2011

Beware!!

Beware!! I trusted this shop with F/R axle build. The lockers would not engage, took four return visits to get right. 2months later the rear ring & pinion came loose. They didn't use lock tight!!! They fixed but refused to replace the gear set, I have been deployed for over a year and returned to enjoy my Jeep but the rear ring and pinion shatered.Back country refuses to stand behind their work .. The 5 star reviews are from his employee,s friends and wife...what a joke!!!

C
cherylb745

03/16/2011

Provided by YP.com
Great service

I had the muffler replaced on my poor old 98 Altima - it was done in 20 minutes, just like they said it would be and the price was fantastic. Great service, very polite, and you can't beat the price.

09/04/2010

charged for work not done......

i went in to get my clutch replaced and my leaking rear differential fixed. drove my truck home and clutch was good. next day i found the differential was still leaking. went under my truck to see that the nuts on the differential was still covered in thick grease. there is no way they could have fixed my leak without taking the nuts off.. mind you i worked as a mechanic and know how to fix it myself but left my tools back in hawaii.. went back a week later to show them the leak.. the mechanic looked under the truck and said it started leaking again cause i hit a rock... BULLSHIT!!!

07/10/2008

service and products

great service and personel , very knowlegeable and resonable prices

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: 702-873-8925

Phone: 702-873-0585

TollFree: 866-712-9455

Brands
Bestop, Flowmaster, KC Hilites, KYB, Rancho, Wilderness
Payment method
master card, visa, all major credit cards
Categories
Automobile Parts & Supplies, Automobile Accessories, Automobile Performance, Racing & Sports Car Equipment, Mufflers & Exhaust Systems, Used & Rebuilt Auto Parts
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