At&T Store

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We went to this store 210 N. Nellis Blvd, Las Vegas,NV 89110 on labor day and Alex Espinosa "helped me" he told me labor day was a perfect day to come in becuase they have the best sales going on for Labor Day. 2 diffrent employees said they always have sales but they didnt have a spicifice Labor day sales. Come to find out that was the first of so many lies that this man told us. He was a smooth talker and told us everything we wanted to hear, we paid the deposit and got our phones, we asked him everything we needed to know and confirmed prices with him over and over. We spent time getting all of our questions answered. He told us to come back the next day so he can finish up adding a feature. The next day we go back and he is not there and his coworker was happy to help us even tho Alex said he was the only one that was able to do it and he was doing us a "big favor". Before we leave we ask again how much a month we were going to pay becuase Alex didnt make the final quote clear after I got a cheaper phone. His coworker said $50 over then what Alex had quoted us before I got the cheaper phone. Then we call customer service and they said it was going to be $150 over the price the coworker said. Needless to say we returned the phones paid the restocking fee and cancelled our service with Verizon. The morning manager said we must have missunderstood and that Alex must have been joking about somthings and we should not have taken him so literal. He also said take it or leave it. So we left it. The evening manager was apologetic and made it a tiny bit better with his kind words.