Auto-Lab Complete Car Care Centers of Lansing

Write a Review517-394-1314

CLOSED NOW - Opens at 8:00am

Have been coming here for the past three years for our oil change needs.
Sad to say that the last year it was difficult to do this the business was being managed by totally incompetent individuals.
We where pleasantly surprised on our most recent visit 07/18/17 new management a clean waiting area and nothing short on total professionalism.
Mr. David Keyes Shop Mgr. gets it done with flying colors!
I would highly recommend Auto Lab to anyone who wishes to have a uncomfortable situation with any auto repair turned into a day at the park.
This comment left by me a former automobile sales manager of 28 yrs.

I've always been a little skeptical with auto repairs because I know nothing about cars and have felt ripped off in the past. I took my car here on a recommendation from a friend and was not disappointed. They made sure I understood the issue and helped me prevent further issues with a recommended maintenance schedule that I could afford. Awesome work!

I've got a Toyota Sienna and after getting tires done somewhere else, that place said I needed $1200 worth of work done. Bill at Auto-Lab looked at it and said it really didn't need to be done yet. We had the work done by Auto-Lab a few months later, but for much lower than the other place quoted me - and they did it on a Saturday with no hassles.

If you want an honest opinion about what your vehicle really needs, bring it here!

My transmission lines were leaking. Instead of checking GM bulletins to find out it was just the fittings, they said my lines were rusted and needed to be replaced. After paying them over $200 to replace them, my lines still leaked because they never addressed the fittings. I probably never even needed new lines. This was discovered by another mechanic when I went to get what I thought was another problem fixed. When I spoke with the owner about this, he was almost immediately cantankerous and argumentative. He refused to admit any wrongdoing and offer me any compensation for my extra expense, grief, inconvenience and possible damage to my car. So come to Auto Lab in south Lansing if you are looking for dishonesty, incompetence, a big bill, and a job not done.