Complete Siding Doors

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OPEN NOW - Closes at 4:30pm

I hear horror stories about this company. I gave a chance. Steve came earlier for the appointment and worked beautifully, fast, clean and with a reasonable price. He sounds very honest when I asked if I also need to replace all the locks and he told me that only one needed to be replaced. few minutes after that the job was done. Thank you Steve.

If YP allows for a less of a rating I would give it. Complete Sliding Doors and Windows are a horrible company from the owner to the quality of work.



The came out to replace the rollers on our back siding door, which they did the door now slides easy. However now the door does not line up with the lock. The technician told us it was supposed to be like that and left. We called the office multiple time and spoke to one of the owners (or the owners wife not sure) and she said they would only come back out if we paid for a service call ($95) to come back out to fix their poor work. Then she tried to blame our 20 pound dog for messing up the door?????

Finally, the send someone out who made the door worse, the left side of the door is 1/4 inch off. there is a 1/4 inch gap on the top right side of the door, so of course the door does not lock.



After many phone calls and a very rude owner (or owners wife), I spoke to the owner Brian who said he would come over to check it out the following day. I took leave from work to meet him and of course he call to reschedule after I had already left work.



Well Brian never showed up, so we had to call and they finally sent out Adam. When Adam came out he looked at the job and said it was not done properly and fixed it. It lasted about a week before the door slowly start to drop again on the left side. I called Adam and left a message for him to call me and walk me through what I need to do to fix it myself. He did not return my call, so we started calling the office to ask if Adam would call me and talk me through the repair. He finally called me while I was at work so I could not fix the door, he told me he would stop by the following day at the end of his shift between 5 and 5:30 pm, again I took leave from work and no show.



Well my wife has called the office several times since and she gets the owners wife who is very rude, and has no sense of customer service. I am surprised that they are still in business. I am shock that they where listed on Angie's List, which will be my next review that I write.



I have never bothered to write a review for a company I was displeased with or had a bad experience. I always thought it was not worth my time, so it has got to tell you something that I took the time to write this. Beware if you decide to us Complete Sliding Windows and Doors, they do poor work and have horrible customer service. At this point I can only hope Karma comes into play and they get what they deserve for all the other customers they screwed over.