Desert Empire Mirror & Glass
44815 Calle Santa Barbara, La Quinta, CA 92253
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07/27/2010
Provided by YP.comI strongly suggest this company work on their customer service skills, as well as the communication between their office staff and field representatives. Miscommunication on their part put off my company's needs for over a week. When I called to confirm the time and date they had given us for completion I was rudely informed they would not be able to start for another week and claimed to have no idea where I had gotten my information! They then suggested I find someone else to do it! I'm not sure if they did not want my business or just didn't want to work. Sorry for them they threw away an excellent opportunity to build a business relationship with a company who not only is in high demand for glass services but also refers out our valued sub-contractors daily. I have never be treated as a customer with such disrespect, consequently I felt it necessary to follow up with this review in order to warn others.
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- Regular Hours
Mon - Fri: - Categories
- Shower Doors & Enclosures, Windshield Repair