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Reviews

TN
Taylor N.

12/01/2016

Provided by YP.com

I have been going to Salon Biyoshi for a few years now and love it more and more every time I go. Hali is AMAZING at cuts and color. The ambiance is great and everyone is so friendly! I will never go anywhere else!

AL
Alyssa L.

12/01/2016

Provided by YP.com

My family and I have been coming here for a little over a year now and we LOVE IT! We don't go to anyone specific - we see everyone because they're all great and treat you like a princess! Or prince (lol)

MH
Michelle H.

11/30/2016

Provided by YP.com

Wonderful customer service, I love being able to come relax and have some me time. My hair always looks amazing when I leave.

TB
Tahnee B.

11/30/2016

Provided by YP.com

Right when you walk in, you can tell you are going to get amazing treatment. Everyone is very friendly but I can't say enough good things about Bethany! She always takes the time to listen and make sure she delivers exactly what I want. I love her work so much that I took my mom to her. My mom has thick, coarse, curly hair. She handles it with ease. My mom's hair looks so healthy now! If you are looking for an upscale hair salon, look no further!

CD
Courtney D.

11/30/2016

Provided by YP.com

I have been a guest here for 4 years! I absolutely love it! The stylists give great consultations & fabulous haircut and color! The front desk is friendly and super helpful with shopping in their cute boutique!

CO
Charles O.

11/30/2016

Provided by YP.com

Knowledgeable staff, friendly front desk. They offer you water, coke or wine/beer and also have snacks. Beautiful boutique so now I can shop and get my hair done all at once!

RC
Rose C.

11/12/2014

Provided by YP.com

This place would get more stars for the ambiance than it would for it hair care..!! I went in to this salon for a hair straightening about a month ago. The hair tech said that with the treatment, I'll get silky smooth, straight hair for 4-6 months. She kept agreeing to all of my needs/requirements and said that I will be more than amazed with the results. Soon after the nearly 4 hour process, my hair looked pretty damn straight. I was happy. And although we started off with a ~$250 estimate, my final bill was $420...'Slightly' off the estimate I would say. But since I was satisfied with my hair, I let it slip. But after the first hair wash, 3 days after the treatment, my hair curled up....and it curled further with every wash after that, till it reached the original status. Now less than 1 month after a $420 hair straightening, I have the hair I always used to have. What a waste of my time and money..!!

MW
Melissa W.

10/30/2014

Provided by YP.com

Horrible experience. Mary took over cutting my hair when my wonderful stylist, Jeanine, left Salon Biyoshi. I stayed with the salon because it was a very nice place and very convenient for me. And how hard is it to give someone a basic haircut, right? I've seen Mary 3 or 4 times and my cuts have gotten progressively worse. And her attitude has gotten worse. I patiently explain at each visit what I would like her to do. She listens with a patronizing smile on her face and then proceeds to cut my hair the way she wants to. And if I question what she's done, she takes this condescending air & explains that she has many years of training & she is cutting my hair correctly. Doesn't seem to matter what I want. This last time she cut my hair so unevenly that I have to see another salon to fix it. In addition, she was incredibly rude. the fake smile was gone & I got to see the real Mary. I feel foolish for having stayed with this place as long as I did. I read some reviews from a couple of years ago that talk about Jeanine and the great staff & atmosphere, and I couldn't agree more. Most of those faces, however, are gone now and I see new ones every time I've gone in the past year. Mary proudly told me at this most recent appointment that she is a real "Hitler" when it comes to her staff. Maybe that's why they leave? It's a shame.

AH
Andrea H.

06/17/2014

Provided by YP.com

This is the best salon in Knoxville !! I am shocked to read some of the negative reviews, I have not once had a problem. The owners Brandon or Mary normally do my hair and they couldn't be nicer ! They go above and beyond to make sure you are happy with your hair. The one time I saw someone else (Mary and Brandon were on vacation) I wasn't very happy with my color job. Salon Biyoshi took care of it, Mary fixed it to my liking and they did it for FREE. They are always willing to correct something you are not please with as long as it is 2 weeks or less after your appointment. To those complaining about price, This is a higher end establishment and the prices are clearly posted on their website. You get what you pay for if you want a cheap cut or color, go to super clips or ross the boss !! I have been a previous customer of Salon Visage and Belleza and their prices are comparable but they don't offer the same expereience for your money. You get treated like a queen/king as soon as you enter the doors of salon biyoshi !! Don't let some of these negative reivews prevent you from giving them a try, I promise you won't regret it !!!!

AW
Anna W.

05/18/2014

Provided by YP.com

I got the worse cut I have ever had (and I am 60 years old---so had lots of haircuts). I let it grow, went to get it fixed---well, it was even worse. Too expensive, staff not properly trained, overall bad service.

MP
Michael P.

02/18/2014

Provided by YP.com

We now believe the reviews that say, NOT customer orientated. I had scheduled a 9am appointment for my wife with the owner/stylist for the day before Valentines day (gift for my wife). I even scheduled the day off work so I could drive her. So when it starts to snow the day before the appointment I called at 5pm to confirm they would be opened in the morning and explain it was at least 1 ½ hour drive for us. We were told the salon plans to be open and we would “of course” get a phone call if that changed and the appointment was cancelled. We receive no phone call by morning, so we call again at 7:00am (leaving to drive with the snow). The salon’s message machine answers and says they open at 9am. So we drive their. It takes 2 hours, but we are on time, only to find the doors locked. At 5 minutes past 9am, we call from our cell (they had the cell number to call us), sitting in their parking lot. The message machine has now been updated to say the salon is closed for the day. So 4 hours of driving, a lost vacation day, and scrambling for a Valentines present, and we “never” even got a call from the salon. We could have done something else besides spend 4 hours of time driving in snow and waste gas, if only we would have had the courtesy of a phone call, as promised. Only good thing is, we found a Salon in Gatlinburg (much closer) that was open the next day and they have great customer service and did a fantastic job. Biyoshi lost 3 clients that day.

JJ
Jessica J.

09/02/2013

Provided by YPmobile
horrible experience

I would love to be able to say that this salon is amazing but I cant. The overall look of the salon is great and its staff is very nice but that does not warrant me giving it 5 stars. First off they charged me &179 for a haircut and color and some process called a color glaze that I did not agree to have done. $179 for a haircut is absolutely ridiculous to me. Especially since it wasn't even all over color it was just a touch up of my roots. And the haircut that the girl did is not exactly what I wanted. I had her fix it once while I was there and when she was done styling it looked good but when I got home I noticed that one side of my hair was longer than the other and that the back of my hair had an inverted V cut into it that was not symmetrical. Now I have to go and have it fixed again because I refuse to go to a place that for one charged me that much money and for two after a second time of cutting my hair still could not get it right. I was looking for a place in Knoxville to get my hair done since moving from Maryville but I think I would rather drive the distance to Maryville to get my hair done.

L
linzee

12/13/2011

Provided by YP.com
All I have to say is that this...

All I have to say is that this is the best salon I have ever been to! The entire staff is overly friendly and ready starting at the door to take care of me. I don't think I have ever been to a nicer salon. They have everything I need starting with drinks and refreshments as soon as I walk in the door. The whole salon cares about what my hair looks like, and even calls me to make sure I still like it days later. I appreciate all you guys do for me. You are the BESt!

M
ms1507

12/07/2011

Provided by YP.com
I have been going to Salon Biy...

I have been going to Salon Biyoshi for a while now. I've seen a few of the stylists, and they have all done an equally fantastic job on my hair. The entire staff is VERY friendly and welcoming. I always leave feeling great about myself and hair. The free wine is also a plus!

D
debb12

12/07/2011

Provided by YP.com
I love the total experience yo...

I love the total experience you get when going to salon biyoshi.. My hair looks and feels great... The hair stylist are very professional and personable.... Love it ..I will definitely go again and again.. All are great stylist but I go to Donna.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
Extra Phones

Phone: 865-531-6081

TollFree: 877-661-1508

Payment method
all major credit cards, amex, cash, check, debit, discover, master card, visa
Location
Lovell Heights Shopping Ctr
Categories
Beauty Salons, Cosmetologists, Day Spas, Hair Removal, Hair Stylists, Make-Up Artists, Nail Salons
Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

Certifications: Pureology

By Appointment Only: Yes

Good for Kids: No

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