Pacific Crest Federal Credit Union

Write a Review541-884-1376

This bank couldnt suck anymore. Auto loan threw them and after leaving messages for 2 weeks still havent recieved a phone call back after leaving multiple messages. And they make it nearly impossible to make a payment unless you go in. $15 fee for making a payment over the phone or online. We dont live inside Klamath Falls so this makes it hard. Completly stupid bank. The worst ive ever delt with. Selling the car to get away from that bank. Will never do buisiness with them ever again!!!!!!!!!!!!

they suck. why? because they couldnt even finish a home loan in under 3 months. seller gave up and cancelled the sale. they had the right under our contract. will be cancelling my accounts with them.

I have been banking with Pacific Crest for more than twenty years. During that time I have watched their products and services evolve on pace with customer demand. Throughout the years I have also dealt on and off with other banks in Klamath Falls. After experiencing products and service from many different providers I have found the difference: customer service.

When I say “customer service” I do not mean availability. Pacific Crest has the same online, mobile banking, and customizable features as anyone else in the game. When I say customer service I mean the difference between an institution that tells you “This is how we do it”, and Pacific Crest, who asks “How can we do it for you?” Pacific Crest understands customer service, and it shows. Do not be a banking customer of an institution; bank with Pacific Crest, and be a member.