When it comes to quality meat, Diamond S Meat Company is the place to go. From a juicy prime rib or delicious ham to grace your holiday table, to snacks on the run like beef jerky or snack sticks, you know it's the best when it's from Diamond S. Steve Robnett started in the meat business more than 20 years ago with his first mobile harvesting unit. Today, mobile harvesting remains at the heart of the business that is run from their plant built in 1997 just outside of Klamath Falls. Owners Steve and Dayle Robnett have expanded Diamond S Meat Company into what is now an award-winning custom and specialty meat shop. Services Include: Custom Cutting & Wrapping Mobile Slaughtering Smoking & Curing Locker Meat Internet Jerky Sales Gift Baskets Give Us a Call Or Order Online Today!
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sonyabrownhill

09/07/2011

Provided by YP.com
Worst service EVER! It’s my...

Worst service EVER!

It’s my own fault. I read a rating about this company prior to going that was dated a year earlier and stated that the products were good but had a little too much water mixed in the ground beef. So I hoped that thing would have improved. I bought two packages. The first was the little beef package that included stakes that were mostly fat and cartilage, ground beef packaged in 1 lbs. blocks that was good if you were expecting to have ½ lbs of ground meat after the water cooked out. The second package was ½ a pig. The second package I had to preorder I was told it would take about two weeks for it to be ready. After three weeks I called wanting to find out where my prepaid package was. I was told the ham and bacon was being cured as we spoke and it would be ready in three days. I arrived and it took them about 10 mins to find my order. They brought it out and I loaded it in the car. Just before I left I looked and had no bacon and no ham. As I was looking a worker came out with my order form and I told him I was missing a large part of my order he said “oh it’s curing”. They were about to let me leave without a large part of my order.

I went back inside and was told it would take another three days before my order, now four weeks in the making, would be ready. When I questioned the earlier conversation about it already being in the process of being cured the gal told me she didn’t actually check because she had too many orders. I asked for a refund and was given a check. I will not return to Diamond S Meat Co. As much as I don’t like the lines at D Howards I will have to purchase my products from there for now on.

More Business Info

Family Owned Since 1997!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Services/Products
  • Retail Sales Country Natural Beef
  • Custom Cutting & Wrapping
  • Organic Meats
  • Poultry
  • Beef
  • Wholesale Meat
  • Hot Dogs
  • Pork
  • Sausages
Payment method
mastercard, cash, check, debit, discover, visa, paypal
Languages
Spanish
Social Links
Categories
Meat Markets, Butchering, Food Processing & Manufacturing, Meat Processing