Our mission is to provide the highest quality medical and surgical veterinary care to our patients while providing our clients with education and assistance in all aspects of pet health, animal care, and ownership, including public health awareness. We strive to exceed our clients expectations by treating owners and their pets with respect, honesty, and compassion and treating all animals as if they were our own. Our veterinary services are provided in a clean, safe, and friendly environment and our goals are to work as a team, complementing each others talents and retaining a positive attitude.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

SF
Sydney F.

06/18/2018

Provided by YP.com

When my dog got sick they had to put her down. Dr. Doldon took excellent care of her and sent us a sympathy card with wildflowers and an imprint of her paw. They are amazing and truly care for animals.

MD
Morninglace D.

01/23/2015

Provided by YP.com

my family have been loyal to this facility my entire life. we have taken our pets here for 27 years. the past 5 years I have grown increasingly dissatisfied with the service. The staff is unconcerned, dismissive, they take their sweet time and when i ask them to update my pets info, they SAY they will and that they did do so, but they dont! I am so sick of this. Today i sat in the waiting room with my dog, who possibly could have a fast acting fatal issue (bloat) ... i wasnt sure thats what she had but the possibility shouldve made them show some urgency. I sat there for an hour and a half. both front and back waiting areas filled and emptied twice before i was brought to a room. there, i waited another 1/2 hr to be seen. the vet took 2 hrs trying to determine what was wrong. said she could find nothing wrong. she didnt know what was wrong with my dog. and my dog is still in pain. I am beyond disgusted with this facility. I have given them years of loyal service. given chance after chance. Im done. I was going to get my dog fixed there next month but after this i dont want them touching my pets again.

08/16/2014

Terrible customer service

No stars worthy in my opinion - beyond disappointing - had to click something though. Stuck waiting on each of my first few visits. The last time I was there (always having an appointment) I sat in the waiting room for 40 minutes before being put in the exam room. THREE HOURS LATER - after multiple times of asking what was taking so long - one of the helpers came in and gave my dog her shot. No apologies - nothing!! I have not been back and honestly you could not pay me to go back there.

05/20/2013

False advertising.

I'm really upset with the on going of false advertising on large animal care. If you can't service horses, cow or other farm animals don't false advertise.

S
sherry.robinette1

03/17/2013

Provided by YP.com

09/18/2012

Family

Idian Ridge has always taken care of my pets like they were their pets. Theay actually show concern and do not try to charge you for unneccessary things. they show a concern for the pet as well as the person. I would never go anywheres else, they are like family.

05/29/2012

mr. kitty

I am so disappointed @ the way my cat was taken care of which he wasn't at all considering I had paid well over $1000 for my cat to have his leg & hip fix. You people did nothing other than doping himup on pain meds. All I can say is thanks for NOTHING!!!!

06/05/2010

Great Place

Have always took my pets here after a bad expirience with another Vet. They are very caring and always offer the best treatment for your pet and give you options. They also have good prices.

C
curtandjen

10/10/2008

Provided by YP.com
OUTSTANDING

We are relatively new to the area and were casually searching for a vet for about six months. I had called several to try to find the right vet for our needs but hadn't made a decision. It wasn't until we had an emergency that we found and chose our new vet. One of our tiny long coat chihuahua babies went into distress (severe hypoglycemia) that came on extremely rapidly and was near death. We rushed her to Indian Ridge (without an appointment) and they gave us almost instantaneous attention. The vet was remarkably caring and knowledgeable. She kept little Hailey for tests and treatment for the day. We found later that Hailey had an underlying infection and along with the hypoglycemia went to into distress three more times in her care. We also found that they had a vet tech sitting with her for the entire day to ensure that she had the best chance for survival. What's more, to our utter amazement, she called us the day after we brought our little girl home to find out how the treatment was going. We are so very grateful for her help and look forward to a long partnership with Indian Ridge Animal Hospital and their terrific staff! Curt and Jennifer Stainer, HillBrooks Chihuahuas, Kingsport, TN

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: 423-378-3156

Fax: 423-378-3156

Brands
hill's science diet, hills, science diet
Payment method
mastercard, discover, visa
AKA

Indian Ridge Animal Hospital, Inc.

Categories
Veterinary Clinics & Hospitals, Animal Health Products, Dog & Cat Grooming & Supplies, Kennels, Pet Boarding & Kennels, Pet Grooming, Pet Services, Pet Specialty Services, Veterinarian Emergency Services, Veterinarians, Veterinary Labs, Veterinary Specialty Services
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Suggest an Edit