Cato Fashions
2400 W Stone Dr, Kingsport, TN 37660
Reviews
02/10/2016
Provided by YPmobileAfter having bought merchandise the store Thursday night I was very pleased with the service that I received from the woman that evening. However I went back to that store Sunday before they close to get a shirt that I was warning and when I walked into the store wearing a scarf in the purse that I had bought from the previous day they used me a theft because they still had partial semi tags. They did not have store cameras to show that I walked in with that merchandise and would not attempt to even ask the following stores around the show that I walked in with that merchandise on. The associates helped me the entire time due to my height and not being able to reach some items but yet they said they did not see me walk in with that merchandise that I've already paid for wearing it and carrying my purse that I had already put my stuff in. They immediately called the police in front of my daughter and said there was a theft here because their inventory was off exactly 1 item being the scarf showing they had two and they only have one in the store and they accuse me of having the other one that I was wearing being their second and followed by asking them to walk with me through the store to find the person I would have unloaded and had time with a sales associate helping me the entire time to then transfer my things over and none of them would even attempt to do that. And even with the store associate having helped me and walking through with me to each section I was that automatically did not confirm that I did not have to go to the plus size is due to my size and that I did not foresee to go to the area of the store with the shoes and scarfs. So future reference don't take your children in there because they will talk to you with so much disrespect call the police without even allowing time to show receipts allowing time to show pictures that I've been taking more in this merchandise days prior but the great thing about it was it the police officers walked out knowing that this was a ridiculous situation.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Payment method
- cash, check, travelers checks, discover, master card, paypal, visa, amex
- Other Link
https://stores.catofashions.com/tn/kingsport/2400-west-stone-drive
- Categories
- Women's Clothing, Shoe Stores, Women's Fashion Accessories