Kenosha Funeral Services & Crematory

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We just had a funeral at Kenosha Funeral Services 2 months ago. We were treated so well. From the funeral directors to the the lady greeting guests at the front door, I think her name was Cheryl (She took great care of us throughout the night.) The next day at the funeral service everything was perfect; from the chapel and facility, to the flowers (they even provided free coffee, cookies, and lemonade the day of the service.) All of this while giving us options to keep our costs down. I will recommend Kenosha Funeral Services time and time again.

I planned to meet with all area funeral homes regarding pre-planning my parents funerals, until I stopped at Kenosha Funeral Services.
Would highly recommend pre-planning with them.

From the first meeting to the final prayers, Terrific! I would highly recommend Kenosha Funeral Services to anyone. Thanks Again.

HORRIBLE EXPERIENCE, I strongly urge you to STAY AWAY from this Funeral Home. From Allen to Sue to Matthew I cannot stress enough how absolutely disgusted we were. I have never experienced a funeral home like this. They had no empathy, or class. You can run a business Sue and not be a bulldog!

You treated us, my sister poorly who just lost her husband suddenly and were disrespectful and downright ignorant and rude. Who tells someone that if we had a cot we could take Bobby with us but we better be careful because all of his fluids would get all over the place. (Yes we were willing to take him if we could have, but your input was not necessary). For my sister to be afraid that you were going to treat Bobby badly makes me sick still to this day. That was April 7th, 2016.

All you cared about that day was how you charge for services we did not receive nor cared to receive from your funeral home. We should have been asked what our intentions were, knowing we were from chicago and had no intention of having services there, but instead your son Matthew just had a contract out from the beginning and suprise Matthew your award winning smile wasn't going to convince us otherwise.

I'm not sure how you have stayed in business for so long, truthfully I hope your son will change the way it is run in the future when you eventually step away, and Matthew to slam the door and go talk to your father in the other room was inappropriate. Looking suprised that I was standing their waiting should have taken your defenses down.

I paid over 800.00 (after refusing to pay your exhorborant service fees), for what I dont know because you did not provide any services to us beyond you picking up Bobby from the hospital and the death certificates we needed. We had you transfer Bobby to our family funeral home in Chicago and Belmont Funeral Home paid the transfer fee to you so we didn't have to deal with you. We paid her upon the services we arranged for that.

I truly wish we were not at your mercy in helping us to get Bobby back home. Having to go back to pick up the death certificates was enough, it was a nightmare and we are so glad we never have to deal with your funeral home again.

You really owe my sister an apology for the way you treated her, she wouldn't even drink your water and was so nervous to leave her husband with you. What does that say about the integrity of your funeral home.

Sue you were by far the worst of then all and I hope your son, who plays it off that he had to talk to the owner (we know your family) was nothing but a business transaction taking our bill from 3,300.00 to 1,800.00 then slamming the pen on the table and saying just give what ended up being just over 800.00. How does this happen in a matter of 15-20 minutes, UNETHICAL PRACTICE that's how! We spent more time arguing with you then you offering a solution. We have no problem paying for services that ask for but you took advantage of us and for that you should be ashamed. We expected the uttermost dignified response and comfort from you and got the exact opposite.

Yes I am a very dissatisfied customer who would have appreciated kindness and empathy during this grieving process. It has taken me over 7 months to write this but believe it needed to be done.

Sharon

I would never go to another funeral home!!! The Braun's are the most compassionate and generous people I have ever dealt with. The service they provided to me was far above what I received at another funeral home in town. The care that they have given me and my family is priceless. Thank you so much, Al and Sue and family. God Bless you all!!

My family would not think about going to any other funeral home in the city of Kenosha. Kenosha Funeral Home handled my mother's funeral with the utmost care, paying close attention to adhere to her wishes and ours. Then when my niece passed away, Sue and Al Braun again provided their expertise assisting in a very difficult time with compassion. They are so family oriented and caring. Thanks Sue and Al.

Kenosha Funeral Services has taken care of three of my immediate family members over the past few years. I have ALWAYS been treated respectfully, family wishes were carried out perfectly, and I've never had any cause to complain at all. This family-run funeral home will take good care of you no matter who you speak with. I highly recommend them. In fact, one of these days, my husband and I will pre-plan with them and I highly recommend that also. Thank You to the Braun Family.

During one of the hardest times of my life, Kenosha Funeral Services was kind, compassionate, and caring. Everyone there treated my family with the utmost respect, and handled all of our needs with tact and grace. With the understanding that funerals are financially draining as well as emotionally, they offer reasonably priced services without sacrificing quality. Thank you SO much to Kenosha Funeral Services - the only funeral home I would ever recommend.

Go here if you want to be treated with no respect. HOW MUCH MONEY DO YOU HAVE? You get what you pay for here...which is garbage!!!

I have never dealt with more heartless people especially in a funeral home. I would never recommend them to anyone, they don't know the meaning of the word compassion or dignity. I know some people may pick this place cause they need to save money there are other options please check around there are professionals out there willing to help grieving families on fixed incomes that will treat you with kindness. Anyone that can't do that needs to get out of the funeral business. Trust me don't find out the hard way. I have since talked to alot of very unhappy families that been thru the same thing with this "funeral home" do the same ask around.