JRM Keene Door LLC

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I was thoroughly impressed with everything from start to finish. Why I put up with the ugly mess they called doors when we moved in is beyond me. Jeff was truly on point. I feel so spoiled now when I come home and simply push a button.

It's not often in today's business environment that a company, their product and service exceeds a customers expectations as Keene Door did when they installed the Raynor garage door openers in our new Kona Ice Garage The technician was punctual,polite and informative. He took the time to find out where we wanted to position the openers and lights before installation. He even cleaned up when he was finished. We are so satisfied with your with your company and the garage door openers that we've just had two more installed in our home> please feel free to share this with any potential customers and they're welcome to contact us with concerns about Raynor openers and your company.

We experienced damage to our garage doors this past winter due to snow removal. We called Keene Door for an estimate to repair the damage. Rick quickly responded and came out to review the doors. His recommendations were spot on as usual. The replacement panels were ordered quickly and the work scheduled just as fast. Mark and Greg came out to do the installation for us. Both of these young men were professional, provided exceptional customer service and know their business! Keene Door has never let us down - they're one of the best in the business. Thank you for setting the standard in sales and service. Your attention to detail, product knowledge and customer services exceeds expectations.

Our condo association recently had Keene Door install fifty new garage doors. They made excellent recommendations of quality products to meet our needs and budget. The process was straight forward and timely - from ordering the doors to installation. As promised, quality doors that fit the design of our homes. Keene Door's installers are well trained, product knowledgeable and very efficient during each installation. The installers truly understand customer service - they dealt with fifty different home owners on one job! Their expertise, patience and customer service skills exceeded our expectations. Thank you for a job well done, fifty times over!!

Our condo association recently had Keene Door install fifty new garage doors. They made excellent recommendations of quality products to meet our needs and budget. The process was straight forward and timely - from ordering the doors to installation. As promised, quality doors that fit the design of our homes. Keene Door's installers are well trained, product knowledgeable and very efficient during each installation. The installers truly understand customer service - they dealt with fifty different home owners on one job! Their expertise, patience and customer service skills exceeded our expectations. Thank you for a job well done, fifty times over!!

I want to tell you about your employee Jeff. Jeff came today to install my new garage door and I have to say- you have a great technician there. I did plumbing for many years and had 24 employees and watching Jeff as he laid out his work and installed the door so efficiently, he is very knowledgeable of his job. Thank you very much for sending him to install my door- I love the door and appreciate the quality service. Pete D.

I too had a terribly bad experience with this company, after confirming a time they came when I wasn't home, charged a high price and made the door worse. That was last year. I finally hired Champion Door. They came as scheduled, were knowledgeable, professional and courteous. My door no longer lets in the weather, light and dirt (and snow all winter), no longer rattles and moves from the wind. It was adjusted to seal tightly both top an bottom and does not have play. Try a professional that knows their job- You Will NOT find this at Keene Door who feels free to charge liberally for nothing.

I had made an appointment with Keen Door and given a date and time that was the following week. I was told that on the day of the appt., the tech would call me in the am and tell me what time he would be here. Instead I got a call from their office and was told that I would not see the tech until at least 3:30 as he had two "installs" which I guess took priority over my appt. If I was told the truth when I made the appointment I would not have rearranged my schedule to be here . I just called the office and was asked ,,"like it was a surprise" you didn't hear from our tech yet today? My answer was no and I am cancelling this appointment right now, I'm tired of waiting, I will contact a reputable company to do my work.

Technician arrivied on time and completed the job quickly and efficiently. Repaired old remote which wasn't actually part of the job at no additional charge. Remains to be seen how the new garage door opener works and lasts. The old replaced unit was 40+ years old. Tech said unfortunately the new one would probably not last that long.