Katy Exhaust Pros Plus

Write a Review281-392-1982

OPEN NOW - Closes at 5:00pm

We'll Bryan, seems like you need a diaper change and. Bottle,I have always had good experience there and when you said you were pointing out the problem , excuse me,are you a mechanic? That is why you went there...

I have no idea what their workmanship is like, I never made it inside the place. I called, while at work, twice with no answer (11am), that's fine, maybe their in the shop. Left a message with no return call. After 2 hours of waiting, I call again, this time some hillbilly answers rudely, "hello!". I reply, "is this katy muffler shop?". He replies "ugh yeah!. I say "maybe you should say that when people call you." and hang up. 1 minute later, this bumbling retard calls me back asking me if I have a f'ing problem...to wich I reply "yeah you should have customer service lessons." Wrong guy...guy I will be writing bad reviews wherever i can and telling everyone within ear-shot to avoid this place like the plague. You cannot expect to get new customers from phone calls, if this is the way you treat people.

These guys do not stand behind there work. Not too mention some very interesting anger issues when I pointed out what was wrong. I say be careful if you are not sure what is suppose to be done.

one of the only shops that treats you like a friend

These guys are always ready to help. They are fast, efficient and affordable. Will take all my cars for service there.

They are the only HONEST mechanics I've ever met outside of dealers mechanics who work on warrantee cars. They are GREAT!