Yellow Cab

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DO NOT USE YELLOW Taxi SERVICE if you need to be in a particular location at a specific time! I live 9 miles from MCI....in the past I had called Yellow Taxi a few days before a trip....they said they would pick me up at a specific time and done so. I don't know what has happened between March 14th and my last trip in September of last year.....but it has definitely impacted the level of customer service. I called two days prior to the trip to schedule....the next day to confirm.....and on my date of departure was told Yellow no longer guaranteed specific "time trips". I ended up jumping in my car and paying for long term parking to avoid missing my flight. You would think with the taxi services "crying" about UBER....they would be doing all they possibly could to maintain loyal customers. I will NEVER use Yellow Taxi again! I hope UBER and other independent transportation services puts Yellow Taxi and their affiliates completely out of business!!!!!!!!!!!

Grabbed a ride home with Yellow cab bc car 1050 was available in front of me as I was requesting an Uber. The driver did not run the meter and requested cash. First warning sign. After a 5min ride (should have cost $8.00) he requested $32 and a tip. Didn't feel like arguing with him any further and thought they'd make it right after the case, but Yellow cab is an abhorrent company and to be avoided at all costs.

Arranged to be picked up 18 hours in advance for transport to airport at 5:10am. Called at 5:20- in hold for 10 minutes. They said someone had tried to call - not the case as I have an iPhone- no call- then said it was in its way. 10 minutes later called again; I hold 5 minutes-- now it's 30 mins late and they couldn't tell me when it would be there. So I had to drive to airport - almost missed flight. I will NEVER USE YELLOW CAB IN KC.

We reserved a cab yesterday and it showed up 2 hours late AFTER we found another company. When we complained to management Latonya basically stated that if we didn't like it TFB. This company is completely UNPROFESSIONAL!

This company, if given the chance, will rip you off. They have credit card machines on the back of their seats which is great, right? No! Don't use them. I swiped my card but was told it "didn't work", so the cab driver called in the card number and did a manual charge over the phone. The next day I had two charges for an already expensive ride! Folks I spent $70 for a cab ride from downtown to Lenexa. I put in a complaint with the manager for the double charge and that went nowhere. After trying to get my money from the company with no luck I called my bank to say it was a double charge and normally they can take care of it.....BUT since I swiped on the machine (which is registered in a different name than the company) and had it called in (under the company name) the bank could do nothing. This is obviously something the company knows!! So only take the yellow cab if you have cash otherwise they run a great scam using credit cards.

company is terrible. drivers aren't friendly...customer service polietly tells you to screw off...find a smaller cab service to call...they actually care...driver hung up on me when I asked for a 10 block ride...I called dispatch and they said they would send someone to me and no one came..I will never use them again

I had to wait for 3 hour yesterday on a cab the never showed up at Truman Medical Center (McDonald's side) for my husband which is wheel-chair bound to his doctor appointment's. It was supposed to be a Van with Lift! Everytime I had called back to see what was taking so long for the Van to arrive they wou (Danelle, Steve or Chrystal) would say 5-10 , 10- 15 minutes away! THE CAB DRIVER NEVER SHOWED UP!

My husband and I walked home from the hospital!!!!!

No Thanks to Yellow Cab!

Mrs. Gracie A. Anderson

816-527-0057 - CP#: 816-678-3588

Great service. Clean taxi. Arrived to the dot on time. Drove safely. Very courteous driver. Can't say enough good about my experience. Highly recommend them.

This was the worst experience of any taxi/cab service I have had. I reserved on line two days before and received a confirmation. When I called the day before to confirm was put on hold for 10+ minutes. When I did get a hold of somebody they said and I quote "yeah.....we have your reservation somewhere". I needed to leave my home at 5:30 a.m. Called the mornning of my pick up at 5:00 a.m. They said and I quote, "I don't think we can get anybody out there" with an arrogance in his voice. I called a competitor and they were at my home at 5:30. Will never give Checker the time of day. I gave it a one star as I had to put in at least a rating. It actually -1 star.

THIS CAB DRIVER TRIED TO RUN ME OVER. I was taking a cab from Westport to Prairie Village I asked him about how much the cab fare would be before we got in because I did not want to spend that much. When my friend and I first got in the cab he was eating a gyro so to be nice I told him to take his time and finish his food. Once we started moving I had to tell him directions the entire way home because the drivers never know where they are going. When we got to my house I was on the phone so I did not get out of the cab the minute we stopped but I was getting out my money. It was like he pressed some button that made the meter go up every second we sat there. When we pulled into my driveway the fare was $18.88 in the 60 seconds we sat there it went up to over $25.00 so I was arguing with him over the price while the meter was still going up! My friend offered to pay with her card and I told her not to because I knew he would try and charge us a lot more than we owed. I only had a $20 so I paid with that and asked him to give me $2 back because I did NOT want to tip him. He refused to give me my money back so we got out and I was trying to see his license plate number (I did not realize they go by cab number) when I did this he put his car in reverse and then came at me like he was going to run me over! He was laughing about it, if he drove a little bit further and I hadn't jumped out of the way he could have seriously injured me and he would have just driven away. This guy was evil! When I called the service and asked to speak with a manager the lady told me there was nothing that could be done because we didn't know the cab number. This man tried to run me over and they couldn't care less! I have always had horrible experiences with cab drivers with this service and they are ALWAYS trying to rip me off.

The over charged my sister by $100 because she got sick in the car. Do not use them they will rip you off anyway they can! Also no one at the company was helpful in resolving this issue. CROOKS!