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Alexis D.

05/18/2018

Provided by YP.com

Pros: Open concept, large ceilings, fire place, garage, carpeted, large bathroom, maintenance is on site.
Cons: Parking is a nightmare! They don’t enforce the two car rule. If you have a sedan longer than a Chevy impala it won’t fit whatsoever. Don’t even think about SUVs. Office management is difficult to work with.
The day we moved in our fridge wasn’t cooling down. Turns out it pretty much died and needed a new mechanism, at first. So they had to get permission from the owner of the place (never did) and their policy is wait three days before they go in themselves. Mechanism doesn’t work, and we need a new fridge. Takes 2 more days. In those first 6 days of moving in, we spent a good $30 on ice to save our food, and lost about $100 worth of food. No check or even apology to make up for something they didn’t check or even turn on beforehand.
Silverfish and house centipedes galore—they only spray for spiders and ants. When we complained they said it was merely a “nuisance.” When you’re killing about 6 of them in your bedroom a day, there’s probably 100x more hiding somewhere else. We paid for at least $100 in bug guard and spraying ourselves.
Office isn’t willing to work with you—we wanted to get a dog about two months before our lease was up. They still wanted the full deposit ($500+monthly). Asked if they can work with us since we were moving out anyways. Nada. Claimed it needs to be the same for everybody. FYI making someone pay the $500 when they move in versus another person $500 for 2 months left is not equal.
They will make you pay for the majority of the maintenance required, or it isn’t fixed until a week later. We had a toilet running—got it fixed and then we went out of town for 2 weeks. Wasn’t actually fixed and had to pay $250 in water because they didn’t fix it the first time.
Don’t expect to get your full deposit back--they will clean the carpets and take it out of your deposit, regardless if they’re clean or dirty--took out over $100.

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Phone: 816-832-4553

AKA

Tiffany Hills Apts

Categories
Apartment Finder & Rental Service, Apartments, Real Estate Agents, Real Estate Management
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