Roberts Gmc Inc

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I live in Denver but found the exact Chevrolet Tahoe I wanted at Roberts Pontiac

GMC inc. located in Kansas City MO, so I spoke with them to find out about the

cars condition. By the end of week on Friday we had agreed on a price and that I

was going to drive out the following day Saturday and pick it up. So I left denver

5am after driving for eight hours I received a phone call from the sales man at

the dealer telling me that the car was there but he was not going to be in but his

manager Frank Zarlingo would take care of me. I told him that I was two hours out and

looked forward to closing the deal and finally getting the Tahoe. So I drive two

more hours pulled up to the lot and there it was the car I had been looking

forward to getting for the last ten hours I had been driving. I go to the sales

building and introduce myself to Frank. Frank said to me "what car are you here

for?", I said "the Tahoe", next he said something that I could not believe. Frank

said "I just sold that one" points to a desk and says "they're filling out the paper

work now". So after driving 10hrs to get there he tells me that he just sold the

car that we had already agreed on a price for. The car that he had spoke with

me about on the phone 2hrs before when I told them that I was almost there.

Frank pretty much tells me tough $H!T, and walks away from me with out saying

anything else. So the dealer could not wait one hour till I got there. Oh yeah I

saw how much the lady who got the car paid and it was $1k more than the

dealer had agreed on with me some car dealers and there employees are just

trash.