Steinmetz HVAC

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Home warranty company assigned HVAC repair to Steinmetz. Called to set up the repair. No sense of urgency by them and terrible customer service. Leaving a bad review here and telling AHS they should be removed from their list of providers. Terrible.

Today, Kevin and Paul, from Steinmetz HVAC, came to my house to make a rather expensive repair. They were very nice, and proceeded to investigate the problem , that they were told I had. After they had begun their searching for the supposed problem, they found the repair to be a matter of a piece of plastic That needed to be replaced. They replaced this, and told me all I owed was the service call. They restored my faith in humanity and earned my thankfulness for ever!!! I would recommend them to anyone and also their company--oh if everyone operated as they do, life would be so sweet!!!!!

Great experience! Steinmetz was assigned to fix our AC through a homeowner's insurance policy. They called to make an appointment within an hour of me filing a claim. Mike was the technician and he was WONDERFUL. When he came to our house, the unit was frozen because I had not turned it off early enough. (It was my fault.) He could have made me feel bad about it, but didn't. Instead, he just worked me in the next day. Mike was quick, professional, and very friendly. He was even great with my dogs, with whom you are guilty until proven innocent.



Even if we decide to drop out homeowner's policy, we will certainly use Steinmetz again! Highly recommended.