Reliable Freight Forwarding
3241 Hospital Dr, Juneau, AK 99801
Reviews
11/19/2015
Provided by YP.comThey can delete my comment all they want, just goes to show you that they can't handle the truth and truly how pathetic this business is.
This has been the worst service we have ever recieved from anything. Nothing but liars. After six weeks of not receiving our things they are having the receptionist screen calls. The owner and manager refuse to talk to us. We were never told we went over the budget and now the are saying we owe them 1400. I'll be damned if they get a dime of my hard earned money. I am out 1500 because of irreplaceable living beings I had to let go. After 4 weeks of boarding I had to let them go because I racked up 500 in boarding fees. Letting go of them was horrible. The were worth around 1000. And you know I racked up all these fees and pretty much threw away 1000 because I had to let them go and what do I have to show for it? Absolutely nothing! So then I'm told if we pay the 1400 we can file a claim that will probably be denied. This is not acceptable. I had to buy work clothes because only so many were packed. I was told 5 to 8 days for my car. Well 5 weeks later it finally came! Now if I don't recieve any resolve I will have to get a lawyer over all this. I hate to make bad situations worse but this is my breaking point. I suggest no one uses their services. It would be less of a hassle and quicker for you to ship your things yourself. And by the way we only moved from Juneau to Anchorage.
It's been a week and a half since our things have been here i refuse to pay 1400 for their bull crap screw up!
They also screen your calls and never call back! They don't answer emails either. Unfortunately I believe this has happened to several other people and they decided to pay for the additional costs because no one would communicate with them. That will not be the case this time.
10/27/2015
Provided by YP.comTerrible company, full of liars and disrespectful employees. I had my shipment picked up on September 24th to be shipped from juneau to anchorage. I waited about a week until I contacted them regarding my items. They told me they did not know where my shipment was but it was on the way. A week later I was told that it was stuck at the warehouse in haines. I contacted the company that reliable had subcontracted and they told me that although yes my shipment was in haines, they had not even recieved it until the 13th of October. That means that they held onto it for two weeks before even moving it. It is now week five and they are not returning my calls and I am without my household goods. This has cost me over $1,000 in other expenditures because I do not have my items. This company is terrible! (They kept pointing the finger at the other companies they subcontracted and refused to even act like they were sorry it was taking so long.)
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Phone: 907-789-0950
Phone: 907-789-1272
Fax: 907-789-1272
- Services/Products
- Residential And Commercial Service, Wrapping And Packing, Quality Equipment, Moving Services
- Payment method
- check
- Neighborhood
- Mendenhall Valley
- AKA
Reliable Coffee Service
Reliable Transfer Corp
Reliable Transfer Corporation
- Other Link
- Other Email
- Categories
- Freight Forwarding, Courier & Delivery Service, Delivery Service, Movers, Moving Services-Labor & Materials