Richter Harry J DDS PC

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I've been a patient of Dr. Richter's for many years. I started going to him after he was highly recommended to me. I've always been greatly pleased with the attention and treatment I've received. I've had a couple of emergencies when they immediately made time for me. I've had a lifelong fear of dentists which Dr. Richter and his staff have put to rest. I can say, without hesitation, that Dr. Richter is wonderful.

I had a previous crown fall off (had it done somewhere else) and they were able to fit me in quickly. Staff and Dr were very friendly and courteous. I felt absolutely ZERO pain when they did the temporary crown. I may have found my new dentist!

As a new client, I went in for an exam and cleaning. After X-rays and checking my enamel strengths, Mr. Richter said I needed a full mouth debridement but due to my sensitivity, I needed to be numb to do this. At the next appointment I was informed that I had a $65 bill for that debridement, which hadn't been done yet, because my insurance didn't cover it. I was all so going to have to pay another $134 for the numbing and fillings. I was very upset to be told my insurance had been billed for something they had not yet done! When I questioned why I was charged for something not done, his assistant came out and said that she had done a full cleaning and debridement. I asked how that was possible when she only scratched at my front teeth and tested my enamel? Her response was "Well you did say that it's been awhile since you had your teeth cleaned, so how would you know!" I will NEVER go back there again! Never have I been treated so rudely!

Same as AnJohn. Went in for follow-up...Dr came in, shot me up, and pulled 3 teeth!!!! WTF. Got drilled,too, at the cashier WITH INSURANCE coverage. Blind sided.

Very bad experience! Went to get 2 fillings and they ended up filling 4 teeth without telling me what they were going to do. Needless to say, I was shocked when I got to the front desk to pay. I should not have paid them for 4 fillings. Awful treatment to new patients. Will NEVER go back or recommend to anyone!