Jack's Small Engine and Generator Service
1745 Jarrettsville Rd, Jarrettsville, MD 21084
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07/16/2014
Provided by SuperpagesI had a been a customer at Jack's for basic service and parts. The last time I brought a tiller in for a diagnosis but after being told the repair cost would be equal to or more then the cost of a new one I decided not to have the repairs done. When I went to retrieve my tiller I was told there was a $40.00 service charge, which was never explained to me when I dropped the tiller off. They let me get my tiller which was now in multiple pieces thrown in a cardboard box. I didn't make an issue since I thought they were giving me a break on the service charge only to find out later that they had charged the $40.00 on my credit card account. Not the kind of customer service I expect.
01/11/2012
Provided by SuperpagesThe people are very friendly and very helpful.Orders are shipped and received in a very short time. The only company I will do buisness with for all my lawn mower parts and supplies.
01/05/2012
Provided by Superpageseverything I need when I need it. great service
01/05/2012
Provided by SuperpagesI have been a customer of Jacks Small Engines for over 10 years! Not only is their service great with a quick turn around time, but they always have the parts in stock that I need. Have you seen their parts warehouse? Great people to deal with!!
06/21/2010
Provided by SuperpagesJacks small engines is the worst company I've ever done e-business with. I ordered a starter for my mower on April 19th, 2010 and it was defective when i received it. I sent it back to them for a refund and still to this day (June 21, 2010) i have yet to hear from them. I have emailed 3 times- no reply, I have called 5 times- cant get through (always busy). The have good prices, but at what cost? Charge a little more and hire some people! Your customer service is TERRIBLE! Check this company out before you buy from them!
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Phone: 410-692-6300
Fax: 410-557-6413
TollFree: 877-737-2787
- Services/Products
- Lawn Mower Sharpening
- Lawn Mower Repair
- Brands
- Arctic Cat, Briggs & Stratton, Campbell Hausfeld, Gravely, Honda, Husqvama, Husqvarna, Kohler, Massey Ferguson, Onan, Simplicity, Snapper, Tecumseh, Toro Mowers, briggs & stratton, kawasaki, stihl
- Payment method
- amex, discover, master card, visa, cash, check
- AKA
Jack's Small Engine & Generator Service
Jack's Small Engines and Generator Service LLC
Jack's Small Engines & Generator
- Other Link
- Other Email
- Categories
- Generators, Automobile Parts & Supplies, Electric Generators, Lawn Mowers, Lawn Mowers-Sharpening & Repairing, Snow Removal Equipment