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Reviews

02/26/2017

Bad news

Extremely dissatisfied with the care at this clinic. Office staff and supervisors are rude, unorganized and incompetent. Do not expect records or privacy to handled appropriately - this place is a gossip mill. Poor quality care all around. There are a number of local, independent providers that are capable of much better. In comparison, this clinic operates like the Walmart or Jiffy Lube of health care. Their approach to your health is exemplified in the first few words of their job postings: "Fast-paced outpatient psychiatric practice seeks..". Good on the consumer for a quick oil change or cheap package of socks...not so much your health. I'd caution anyone, particularly anyone with children, to avoid this clinic.

V

12/28/2016

Don't go there

Took me off meds cold turkey and gave office packs of 2 different dosages and told me to take this one, then add this one...nothing was written down. Billed me and my insurance for a hospital stay (which I never had) and an office visit (that I did have) all at same time. Never refunded my overpayment. Horrible experience. Look out for yourself.

10/19/2016

Unprofessional Therapist

I had an appointment set up in order to meet with a therapist named Dimitra Nipper. Afterwards, I googled her name and coastal neuropsychiatric center in order to look for reviews on her. I could not find reviews but her facebook popped up and she commented on her place of employment stating, "Basically I deal with a bunch a crazy kids/teens and adults! Fun Fun!" A comment made like this by a therapist on social media is completely unprofessional. I would not recommend this facility to anyone with members of staff such as this.

11/21/2014

pills anyone?

I would agree with all of the posts regarding over medication!!! Never see a Dr. and when we did see Mikhail, he was not at all interested in my mothers history...alot of nodding, looking at the computer, scripts scripts and more scripts...then a polite goodbye. That was 4 years ago. Now we see the LPN...really? It's frustrating, and disappointing at best.

07/21/2013

Unethical?

Well for the drug addict this office is great. Dr mikhail and Marie Belanger will overwrite prescriptions with only minimal convincing. They wrote a 30 day supply of concerts for our daughter. Which should be 30 tablets. They wrote it for 60 tablets for 30 days to avoid having to write another for the next month. Three months in a row this happened. They have been reported to the NC medical board and the DEA. As of 20 July. So if you are considering these doctors. Stay away!

04/19/2013

Goind down hill fast...

This establishment has gone down hill ever since Dr. A. left. We are rescheduled 90% of the time, I work and my child goes to school... how is constantly having to change OUR personal schedules around so much good for US the patient. Everytime and I mean EVERYtime we have be scheduled to see Dr. Mikhail he has "already left the office for a personal emergancy"... REALLY??? 5 different times, REALLY??? We have literally never seen the man. Can't wait to see what happens at the next visit in 2 weeks. Just wish Dr. A. would come back or my insurance would let us change offices all together.

07/16/2012

No care for New Bern

I went to the New Bern location when it opened, at first everything was fine. The girls in check in were very friendly and took the time to talk to me and make me feel welcome. I got used to one doctor, next month that doctor moved to Morehead city. Following that they changed my appointment two times after it was set by cutting their hours and closing down. DON"T go here if you want consistent care.

05/22/2012

An update on an earlier review.

I wanted to update everyone. I filed a grievance with CCNC and gave them a month. I just recently went back to find out where they were in the process and when could I expect to hear back from someone and all I got was a bunch of "I don't know"s. This was after the girl kept going back and asking the office manager (who never came out to talk to me). Dr. Mikhail has my paperwork...he is the owner. That seems to be a conflict of interest...right? Why do I feel like I'm raging against a machine here? Does anyone else feel this way? So I guess I sit and wait. She said they don't have any protocol in place for their grievance process. When I asked her if I am just supposed to sit and wait for an undefined period of time she said "I don't know"..... come on.

04/30/2012

Overmedicated my twin sons

My mom went behind my back and never told the doctor they had to get in touch with my husband and i about our sons. We never authorized our twins to go to this doctor and we were against this from the beginning as our twins were having bad withdrawal symptoms from the medication they had been put on. I would never recommend this office to anyone ever

03/08/2012

Highly recommend office.

I recently had an appointment wtih Dr. Wright. I found him to be extremely helpful and took his time to explained my treatment plan. The office staff were very friendly and helpful. I waited approximately 10 minutes in the waiting room, called back and almost immediately saw the provider. Highly recommend this office.

02/19/2012

They have changed me to 3 different providers in 4 months without notifying me.

I am extremely upset. I have been waiting 6 days for a call back from the Office Manager but I don't think that is going to happen. I went in for my appointment & they told me at the front window that the provider (my second one) that I have been seeing has now moved to the Moorehead office. No one called me to tell me she had moved, they just called to verify that I would be in the office for my schedule appointment. I asked the front desk girl why I was not given a courtesy call. She said "I don't know". She never offered to have me speak to someone beyond her. She offered to put me in with a male, but I prefer females. She offered to schedule me later that day and I said no due to a very busy schedule. Why do I have to pay a $25 fee when I don't show, but they can do whatever they want with our appointments with no repercussion? These are psych patients that require a degree of stability. This is my 3rd provider in 4 months. They just want to line their pockets.

02/19/2012

They have changed me to 3 different providers in 4 months without notifying me.

I am extremely upset. I have been waiting 6 days for a call back from the Office Manager but I don't think that is going to happen. I went in for my appointment & they told me at the front window that the provider (my second one) that I have been seeing has now moved to the Moorehead office. No one called me to tell me she had moved, they just called to verify that I would be in the office for my schedule appointment. I asked the front desk girl why I was not given a courtesy call. She said "I don't know". She never offered to have me speak to someone beyond her. She offered to put me in with a male, but I prefer females. She offered to schedule me later that day and I said no due to a very busy schedule. Why do I have to pay a $25 fee when I don't show, but they can do whatever they want with our appointments with no repercussion? These are psych patients that require a degree of stability. This is my 3rd provider in 4 months. They just want to line their pockets.

01/11/2012

Becareful

Dr. Mikhail had put me on a very addictive med that I didn't want to be on because you have to be weaned off. He also put me on one that made me so suicidal that I almost died and spent 4 days in the, I.C.U. After that I was given another Dr. Ubfortunatley he left and they've now given me back to, Dr. Mikhail. After seeing him the other day, I went to my pharmacy to pick my refills up and come to find out, he NEVER turned my prescriptions in. Thank god I'm not on any addictive medicine anymore or I'd really be in trouble.He is incompetant. The good Dr's they get always leave. Makes me wonder why. I do not recommend him but anyone else other than him.

01/06/2012

three ring circus

Dr. Cusi has moved to practice here and HE is the ONLY thing that is good about this outfit! If you are late, you need to reschedule, but if you are on time, you'll wait a hour and a half.They only give thirty day prescriptions, so you have to go back every thirty days for a new scrip, which by the way is a rip off! and if your child is sixteen, he has to have a drivers license, never mind he is mentally ill and you don't want him to. disappointed, very disappointed. However, we love Dr. Cusi!

05/28/2011

Mikhail

to the poster right above me, your'e an idiot. Dr Mikhail is the most understanding doctor out there and he would never say "find yourself another doctor" I have been seeing him for over a year now, and never been done wrong. Pull your head out of your ass.

05/20/2011

DR Mikhail is a CON ARTIST abd CROOK!!!

He over charged us for care. Had us pay cash for visits and then sent bills to the house for the same amount trying to get us to pay twice. He also put my fiance on a medication that we had made very clear the medication caused horrible effects to her sister and had been told not to take it. We priced the medication it was seven hundred dollars for the script. Weird that we were filling out forms in the office with that drug companies name and logo on it. Then prescribed my fiance an addictive medicine that only his office prescribes, you can't quit taking without being weened off, and costs $900 a month?!!? When she was having serious issues she tried to call all day one day as well as I. We were told several times The doctor does not take or return phone calls you can only speak to a nurse, Noone ever returned our calls. We toughed it out and when we expkained to him the next day that we were unhappy he said "find yourself a new doctor I am firing you as a patient!) Stay away PLEASE!

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Category
Marriage & Family Therapists
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