Zone Transportation

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Recently a family member had a very important business trip which required them to fly out from Jax International Airport. They needed transportation to the airport from their apartment in Jacksonville, and then someone to take them back when they returned. I assisted them in finding a shuttle service and discovered a lot to choose from. Prices varied, but we were seeking dependable people who would be on time so that there would be sufficient time to go through airport checkin security etc. As the flight was relatively early in the morning, it was important to be assured that the pickup time would be as promised. Well, not only was the EZ Airport Shuttle service on time, but they called my family member (and myself) to let us know they were on the way etc. The driver was friendly, professional, courteous in every respect. The pickup after the return flight was also a stress free experience. The people at EZ are great. Not only do they show up on time, they make every effort to make a person's trip a positive experience. I recommend them to anyone needing a top notch airport transportation service. I am very pleased and my family member is also. It is good to know that EZ Airport Shuttle serves the greater Jacksonville area. They provide efficient service, and they do so in a friendly helpful way. We definitely will use their service in the future!

A group of 12 of us were recently in JAX for a conference and contact EZ Shuttle for our transportation needs. When we called to make the reservation, they were extremely helpful and thorough. They provided a very detailed email with reservation information including cell numbers of the drivers and instructions once we arrived at the airport. As we landed, I received a call from the driver letting me know that they were there and where to locate them - WHAT GREAT CUSTOMER SERVICE! The driver was courteous, friendly and reliable. On the return trip we had to make some adjustments to our reservation (time and number of people) and they were more than willing to accommodate our request. In the day and age where good customer service is rare, I was so please to find a company that actually cared for and about their clients. I recommend this company with no hesitation! You will not be sorry!!!!!

We used EZ Airport Shuttle from JAX to St. Augustine.......prompt, polite and very much on time. We were suppose to ride in a shuttle and ended up in a Town Car for the same price. I would definitely recommend them.

We recently returned from a cruise sailing out of JAX. We were thrilled with Dori, our driver, and our entire experience with EZ Airport Shuttle. Dori was on time, humorous, knowledgeable and even strong enough to handle ALL of our luggage!! I would definitely recommend them to anyone and would use their services in the future!! Thanks to Dori and all who work for this great company.

I work for HabiJax and I have used EZ Shuttle twice now for service from work to the Jax Airport for my group of AmeriCorps members. I have been more than pleased with my service on both occasions. They arrive early and provide great service. Their drivers are always friendly and courteous and they get you to your destination safely. Most recently, I used their service to send my AmeriCorps members to the airport for travel to a conference. I was not able to go with them and was a little nervous about them all getting there. The driver, Terry, was kind enough to call me after he dropped them off to let me know that they all made it into the airport safely. This put my mind at ease and made me feel that their trip was off to a great start. They offer great rates, which is very helfpul for a non-profit organization. They offer excellent service from the time of booking to the return drop-off. I would recommend them to anyone looking for great service from courteous, professional drivers! Thank you EZ Shuttle!

My son and I recently traveled to Jacksonville to attend the Eagles as JVMA. On the recommendation of our hotel manager, we booked TaxiTerry to take us to and from our hotel. The service was impeccable - they actually called and arranged for us to get there early due to another cancellation. The best was yet to come.



after the concert (which was amazing), it was pouring rain. Our original scheduled taxi broke down (flat tire on freeway). The dispatcher had the owner come and pick us up, very little wait. We got back to our hotel, and not until we arrived in our room did we realize we had left our concert t shirts in the car. Our plane was leaving at 6AM - we did some calling, were not having any luck, when lo and behold, the owner called us!. he had found the shirts, turned around, and delivered them to us - it was now almost 2AM.



I want to say, I have traveled over most of the US, and never have I had service like this - highly recommended



Larry and Jordan, Almonte, Ontario, Canada

EZ Shuttle provided excellent service that was personal and professional. My son needed to get to the airport from his Baymeadows apartment for a trip home for Christmas. Since the departure date was Christmas Eve, all of his friends and coaches were busy with their own family and travel plans. I started looking for commerical transportation with lots of worries about taxing my son's ability to handle the situation. He is a disabled person with autism, 40 years old and living on his own for the first time. Any mixup in the instructions, the car arriving late, etc. would quite possibly cause him to panic and miss his flight and therefore his trip home. Terry was very reassuring the first time I talked with him, he promised that all would go according to plan and there would be no problems. As promised, on the day of the trip, the driver arrived 10 minutes early, called me to report that they were on their way to the airport and again to tell me that my son was safely delivered to the check-in desk with his bags. He made my son feel very comfortable which is not easy in an unfamiliar setting. I would recommend this service to anyone. They are prompt, professional, and go the extra mile for quality service.

I manage the travel needs of a mid-size downtown law firm. I have used Terry Transportation for the past seven years and found them to be consistently reliable. We use their services for personal and business travel for members of our firm. Additionally, we depend on Terry Transportation to get our clients to and from the airport with no inconvenience. The cheerful demeanor of Terry and his staff impressed us from the first time we called on his services. I recommend Terry Transportation without hesitation.

My sister was visiting me from New York and I was unavailable to take her to the Airport on Wednesday (12/3) due to work constraints. I called many shuttle services to compare quality of service and rates. When I called EZ Airport Shuttle Tuesday night (12/2/08) I had the pleasure of speaking with Terry. I am a huge fan of excellent customer service and Terry was absolutely awesome. He was very caring and had a great sense of humor. I spoke to my sister regarding the level of service she received and she was very impressed as well. She advised the driver was very professional, polite and courteous. Terry even left me a voicemail advising that my sister had arrived to the airport safely. I am not sure when I will have the need for an airport shuttle again, but I will definitely be contacting EZ Airport Shuttle for service. Terry, I would like to personally thank you and your staff for the excellent service you provided to my sister and me. Have a safe and happy holiday season.



Deborah

I am the Vice President of a talent agency based in Nashville, TN. I have produced several events in the Jacksonville area and hired Terry Transportation on each occasion. First of all the owner's name, TaxiTerry, caught my eye.....a nice hook there! I researched the company through one of the local upscale hotels, and learned that Terry Transportation is very well established and respected. Terry Transportation did indeed provide my artists' with reliable, professional, friendly and punctual service. They went above and beyond to truly care for my artists' needs, and treated them as if they were family. I will consider using Terry Transportation every chance I get, and suggest that everyone else do the same.



Thanks Terry!!!



Gina Cheshire

Son and daughter-in-law got stranded in Ohio when flying Skybus Airlines. They flew out of St Augustine and on the return trip had to fly standby to Jacksonville and somehow get back to their car in St Augustine. Called EZ Airport Shuttle and made arrangements with them to get back to car. They got bumped several times by the airlines but finally made it to JAX, EZ Shuttle was there when they arrived and they were so nice and helpful even with all the changes. Would highly recommend, very professional and helpful and would not hestitate to use again. Thank you so much for your patience and help.

Last year I had to get my daughter from Gainesville, FL to Jacksonville Airport. I called every service I could find and most either didn't pick up their phone or never returned my calls. Somehow I found EZ Airport Shuttle and spoke with a gentleman named Terry. Not only did he pick up and answer the phone, he was extremely friendly and helpful. As I wasn't thrilled about sending my daughter off with a stranger, he reassured me he would take good care of her. We had all kinds of cancellations and had to change the return by a day and Terry was great about it all. Not only did he make it easy, but there were no extra charges.

I just booked him again with only five days notice and he was as friendly and helpful as ever. I believe that he already has the lowest price, but the best part is that he has the best service.

I would highly recommend his service to anyone traveling in that area.

Had a late arrival after a flight delay into Jacksonville. The car was ready and waiting. We had a safe and enjoyable trip to Gainesville with no extra charge for the delay. I will definitely use EZ Shuttle again. They are kind and patient and answered every question I had. We booked the trip last minute and the ride went so smoothly!!